Marketing Manager, Omnichannel Strategy – Consumer

Illinois, USA (On-site)

$125K/yr – $237K/yrSenior Level4+ years expFull time

Posted 11 days ago

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Job Description

Responsibilities

  • Consumer Omnichannel Strategy & Media Execution — Reinforce and support the overall brand strategic imperatives, translating them into consumer omnichannel plans that pull through to patients across all digital and media channels.
  • Lead the development of consumer/DTC omnichannel strategy across RINVOQ and SKYRIZI indications — translating portfolio-level strategic direction into channel-specific, patient-focused plans
  • Strategize the customer experience with media channels in scope — including programmatic display, paid social, search, CRM/email, streaming audio and video, and connected TV — in partnership with APEX and media agency partners
  • Collaborate with brand team on consumer media briefs; own strategy and channel-level optimization strategic recommendations in partnership with creative and media agency partners
  • Translate brand strategy into consumer-facing omnichannel touchpoints that move patients along the awareness-to-action journey
  • Evaluate, consult, monitor and optimize consumer campaign performance against defined KPIs; surface insights and recommendations to the AD, Omnichannel Strategy on a regular cadence
  • Partner with APEX, media agency, and data partners to activate CDP (Customer Data Platform) capabilities, leveraging first-party data, audience segmentation, and patient behavioral signals to identify, reach, and engage potential patients more effectively
  • Support the development of consumer audience segmentation- translating portfolio-level segmentation strategy into indication-specific consumer targeting
  • Partner with Media Agency on consumer digital profiling and patient behavioral insights; translate findings into actionable targeting strategies and media recommendations
  • Evaluate consumer audience data quality from media and data partners; surface gaps and opportunities to the AD, Omnichannel Strategy

Requirements

  • Bachelor's degree required
  • MBA or advanced degree preferred
  • Experience in pharmaceutical/healthcare DTC marketing preferred; CPG experience with consumer media considered
  • Demonstrated ability to translate strategy into channel-level execution plans
  • Strong media data fluency — ability to pull insights from performance data and translate into clear, actionable recommendations
  • Proven experience working cross-functionally in a high-matrixed organization; ability to influence without direct authority
  • Strong written and verbal communication skills; comfort presenting to senior stakeholders
  • Experience with CDP platforms, first-party data activation, and consumer audience segmentation tools
  • 4–6 years of experience in digital marketing, media, or omnichannel strategy, with a strong emphasis on consumer/DTC programs
  • Familiarity with pharma regulatory and compliance environment

Benefits

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
  • This job is eligible to participate in our long-term incentive programs.
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AbbVie

AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need. Learn more about us at www.abbvie.com and review our community guidelines at https://www.abbvie.com/social-media-community-guidelines.html.

Founded in 2013
North Chicago, Illinois, USA
60K employees (3,267 in marketing)