Marketing & Events Assistant

Responsibilities

• Keep communications moving: Assemble and mail welcome packets, certificates, decals, invoices, and promotional materials; research updated contact information and follow up on returned mail.
• Keep the details accurate: Update records, enter event registrations and attendee information, maintain spreadsheets, and assist with everyday administrative tasks.
• Help events come together: Prepare signage, giveaways, registration materials, and supplies; pack, load, transport, set up, and break down event materials.
• Create a welcoming experience: Staff registration and information tables, greet attendees, manage check-in, and connect people with the right BBB team member.
• Support the team: Complete local vendor pickups and deliveries, monitor supplies, make professional calls, send follow-up emails, and assist with special projects.

Requirements

• Strong organization, attention to detail, and dependable follow-through.
• A friendly, professional communication style and confidence making business calls and sending emails.
• The ability to juggle assignments, meet deadlines, follow established processes, and work with limited supervision.
• Basic proficiency with Microsoft Office or Google Workspace, especially spreadsheets, and a willingness to learn new systems.
• A cooperative attitude, sound judgment, and a willingness to pitch in.
• A high school diploma or equivalent.
• You must be available to work in the office three days per week and have reliable internet and a professional workspace for two work-from-home days per week.
• A valid driver’s license, satisfactory driving record, and reliable personal transportation are required for local errands and event travel. Mileage is reimbursed according to BBB policy.
• Occasional early morning, evening, or weekend event support is required, with advance notice whenever possible.
• The role combines seated office work with active tasks, including standing, walking, bending, packing, and loading. You must be able to lift and carry event supplies weighing approximately 35 pounds, with or without reasonable accommodation.

Preferred

• Additional education or administrative training is a plus.
• Experience in office administration, customer service, event support, retail, nonprofits, or membership organizations is preferred.