Marketing Director

Springville, UT (On-site)

Salary Not AvailableSenior Level7+ years expFull time

Posted 6 months ago

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Job Summary

Own and optimize a scalable brand and digital marketing program that drives franchisee success and revenue growth across multiple channels.

  • 7+ years of progressive marketing experience with data-driven ROI tracking
  • Experience in franchise or multi-location, high-growth environments with cross-functional leadership

Job Description

Responsibilities

  • Lead, develop, and execute against an annual marketing brand plan to support Gotcha Covered’s brand growth, franchisee success, and revenue goals
  • Lead, mentor, and challenge marketing team members and vendors to deliver measurable outcomes and foster accountability.
  • Align teams around clear goals, transparent communication, and a shared playbook for success.
  • Oversee digital marketing initiatives, including paid media, SEO, website performance, social media, and email campaigns
  • Build scalable marketing systems, dashboards, and processes that ensure every campaign has clear KPIs, accountability, and visibility.
  • Champion operational excellence and structured execution—“running the offense” with precision and consistency.
  • Drive a test-and-learn culture with disciplined tracking, weekly reviews, and continuous optimization.
  • Use performance data to evaluate efficiency, allocate spend, and refine creative and channel strategies.
  • Lead brand positioning, messaging, and creative direction to ensure consistency across national and local marketing efforts
  • Manage external vendors, agencies, and internal resources to deliver high-quality marketing outcomes on time and within budget
  • Present insights and recommendations to leadership with clarity and confidence.
  • Work closely with Operations, Sales, and Franchise Support to ensure marketing programs meet franchisee and business needs.
  • Create transparency through consistent communication, shared dashboards, and collaborative planning sessions.
  • Partner cross-functionally with operations, training, and leadership teams to align marketing initiatives with brand objectives
  • Support new brand launches and initiatives that drive system-wide growth.
Five Star Franchising logo

Five Star Franchising

3.1 Glassdoor

Five Star Franchising is an innovative, growing platform of home service brands with more than 1,600 total locations throughout North America. Franchise owners across Five Star’s brands, including Five Star Bath Solutions, Gotcha Covered, Bio-One, Mosquito Shield, 1-800-Packouts, and Card My Yard, enjoy a robust support network and access to industry-leading tools such as ProNexis, the 24/7 sales support solution tailored for home service businesses, and Five Star Marketing Services, Five Star Franchising’s elite marketing engine. Five Star Franchising’s commitment to core values — Driven, Real, Innovative, Vital, and Enthusiastic (DRIVE) — ensures its brands are category leaders and empowers franchise owners to maximize profitable growth and secure their financial destiny. Five Star Franchising is consistently recognized as one of the most successful companies in Utah, ranking among the fastest-growing businesses in the state on the MountainWest Capital Network Utah 100, the Utah Valley BusinessQ UV50 and the Utah Business Fast 50 lists.1-855-550-0900

Founded in 2009
Springville, Utah, USA
68 employees (14 in marketing)
48% recommend to a friend
100% CEO approval

Traffic Signals

Monthly Visitors
27.6K
Monthly Google Ads Budget
$15.9K
Traffic Source Mix
Search
28.7%
Direct
46.6%
Referral
5.9%
Social
17.2%
Paid
1.5%

Headcount Trend

Current headcount: ~72

Marketing Team

Marketing Team Size
14 (21% of company)

Funding

Last Raise
Private Equity, 4 years ago

Funding History

  • Nov 2021
    Private Equity

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