Marketing Coordinator - Winter 26-27

Responsibilities

• Group Sales: - Coordinate and schedule group visits, ensuring timely communication with involved departments. - Provide updates to department managers on forecasted group business and project updates. - Correspond with group leaders, providing relevant sales products and information. - Act as the onsite point person to welcome and organize groups for their mountain activities. - Respond promptly to guest inquiries and ensure excellent customer service. Marketing: - Collaborate with the CaliPass Marketing Director and marketing team to support resort marketing campaigns, promotions, and brand initiatives. - Assist with planning and executing the social media calendar. - Creation and posting of content across social media platforms, while responding to marketing messages (inc. email inbox), comments, and reviews. - Support the development and distribution of marketing materials, advertising, email campaigns, and promotional content. - Assist with website updates and ensure online information remains accurate and current. Events: - Coordinate and organize winter events from initial planning through completion. - Manage event details, timelines, contracts, waivers and related documentation. - Coordinate with Food & Beverage and other departments to arrange staffing, catering, equipment, and event logistics. - Communicate with event organizers, vendors, and internal teams to ensure events run smoothly. - Arrange event setups, room layouts, signage, and venue preparation. - Assist with event budgets, expense tracking, and recordkeeping. - Maintain event calendars, website content, social media, and promotional materials. - Ensure a positive guest experience and address event-related issues as they arise.

Requirements

• Prior marketing and event experience, Hospitality preferred.
• General ski and snow industry knowledge.
• Ability to ski or ride at an intermediate or higher level.
• Willingness to work flexible schedules
• Possess high level of multi-tasking, prioritizing, organizing, detail attention and follow through abilities.
• Strong communication skills, both verbal and non-verbal. Ability to read and write legibly and use good composition skills.
• Ability to use and learn Microsoft Office, Canva and Adobe Design Suite software.
• Ability to consistently deliver excellent customer service.
• Requires the skills of a host. This involves approaching guests/groups in a courteous manner, inquiring if they have any questions and being able to respond professionally.