Responsibilities

• Own the intake process for all incoming marketing requests, ensuring each is properly logged, scoped, prioritized, and routed to the appropriate team member
• Maintain and update team schedules in Forecast, reflecting accurate daily and weekly workloads for the Marketing Director and Creative Services Manager
• Proactively identify scheduling conflicts, capacity issues, or timeline risks and flag them before they become problems
• Track project progress across active initiatives, following up with internal stakeholders and other departments to keep deliverables on schedule
• Coordinate with departments across the organization to manage incoming marketing requests, set realistic expectations, and communicate status updates
• Support the Creative Services Manager by coordinating patient and staff scheduling for content capture sessions, including confirmation communications and logistics
• Manage content calendars and scheduling workflows
• Organize and maintain digital asset libraries, ensuring content is properly filed, labeled, and accessible to the full team
• Assist with social media community management tasks as needed, including scheduling posts and flagging comments or inquiries for team review
• Support content repurposing workflows, helping to distribute and adapt approved content across platforms according to established templates and guidelines

Requirements

• Exceptional organizational skills with the ability to manage multiple projects, deadlines, and stakeholders simultaneously without things falling through the cracks
• Natural comfort with project management tools, scheduling systems, and digital workflows — experience with Forecast, Harvest, or similar platforms is a plus
• Strong attention to detail with a commitment to accuracy in all tasks, from scheduling updates to website content and asset management
• Proactive communication style — keeps the team informed, asks clarifying questions early, and surfaces issues before they escalate
• Collaborative team player who thrives in a coordinating role and finds satisfaction in enabling others to do their best work
• Clear and professional written and verbal communication skills, with the ability to represent the marketing team across departments
• Discretion and sensitivity when working with patient-related content, scheduling, and communications in a premium healthcare environment
• Reliability and follow-through — a track record of meeting deadlines and honoring commitments
• Genuine curiosity about marketing, content creation, and healthcare brand strategy, with a desire to develop professionally over time
• Openness to learning new platforms, tools, and responsibilities as the role evolves

Preferred

• Experience with multi-brand marketing environments
• Healthcare marketing experience
• Familiarity with EOS (Entrepreneurial Operating System) principles
• Openness to learning new platforms and responsibilities as the role evolves

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• FSA- Flexible Spending Account
• HSA – Health Savings Account
• Life Insurance – Employer paid- 1.5x annual pay
• Paid Family Leave
• 3-Weeks Paid Vacation annually
• 401k Safe Harbor Plan (after 60 days)
• 10 paid Holidays