Responsibilities

• Coordinate and support one or more marketing disciplines, including special events and promotions, player loyalty club operations, casino marketing initiatives, and/or advertising activities.
• Deliver superior guest service as a guest ‑ facing representative, assisting guests throughout various phases of the guest experience.
• Communicate effectively with internal teams by preparing and distributing marketing ‑ related communications and translating information into guest ‑ appropriate messaging.
• Maintain ongoing awareness of scheduled marketing initiatives, daily events, and promotional activities.
• Assist in the deployment and coordination of property contests, including ordering materials, selecting contest items, setting up décor, and facilitating prize drawings.
• Manage and maintain promotional materials, including signage, décor elements, branded merchandise, and other marketing tools.
• Serve as event staff for marketing activations, including event setup, contest administration, prize distribution, and enforcement of rules and procedures.
• Coordinate property activation events with Player Services team members and external promotional agencies as needed.
• Accurately and timely set up and deploy promotions using the property’s player tracking or marketing systems (e.g., PKMS).
• Act as a customer experience owner by proactively engaging guests, building relationships, and ensuring positive and memorable interactions.

Requirements

• High school diploma or equivalent required; college coursework or degree preferred.
• Colorado Gaming License
• 1–3 years of experience in Marketing, Promotions, Special Events, or a related field preferred but not required.
• Ability to sit and/or stand for extended periods (up to 8 hours per shift).
• Ability to work in a noisy, busy, and fast ‑ paced casino environment.
• Availability to work flexible schedules, including evenings, weekends, and holidays, as required by operational needs.