Responsibilities

• Develops compelling written, photographic, and video content that supports fundraising, adoption, volunteer engagement, community outreach, and organizational priorities.
• Identifies and develops meaningful stories featuring animals, adopters, volunteers, fosters, donors, staff, and community partners.
• Writes and produces content for social media, websites, blogs, email, internal communications, and other marketing materials while maintaining the Pets In Need brand.
• Captures and curates photography and video that reflects the organization's mission and impact.
• Manages marketing and communications projects from concept through completion, coordinating timelines, creative assets, stakeholder reviews, approvals, and deliverables.
• Balances multiple organizational priorities while ensuring projects remain on schedule and aligned with strategic goals.
• Collaborates across departments and with external partners to support fundraising, adoption, and organizational initiatives.
• Oversees Pets In Need's social media platforms, content calendar, and day-to-day community engagement.
• Creates engaging social content that strengthens community awareness, celebrates impact, and supports organizational objectives.
• Coordinates volunteer photographers and creative volunteers while identifying opportunities to amplify user-generated content.

Requirements

• Bachelor's degree in Marketing, Communications, Journalism, Public Relations, Digital Media, or a related field, or an equivalent combination of education and professional experience.
• Minimum of three (3) years of progressively responsible experience in marketing, communications, public relations, digital content, nonprofit communications, or a related field.
• Demonstrated experience managing multiple projects simultaneously while meeting deadlines.
• Exceptional written, verbal, editing, and proofreading skills with demonstrated excellence in grammar, accuracy, and storytelling.
• Excellent organizational, project management, interpersonal, and communication skills with the ability to manage multiple priorities while building collaborative relationships.
• Experience managing organizational social media platforms and creating engaging digital content.
• Experience utilizing AI-powered tools (such as ChatGPT, Adobe Firefly, Gamma, or similar platforms) to improve workflow, content development, and productivity while maintaining organizational quality standards.
• Proficiency with Canva, Microsoft Office Suite, website content management systems, social media scheduling and analytics tools, and email marketing platforms such as Pardot (Salesforce).
• Strong analytical skills with the ability to interpret performance metrics and make data-informed recommendations.
• Ability to exercise sound judgment, maintain confidentiality, and represent the organization professionally.

Preferred

• Experience coordinating with external vendors, agencies, freelancers, or creative partners preferred.