Responsibilities

• End-to-End Execution: Own the delivery process for a high volume of digital communications, ensuring 100% accuracy and alignment with the Annual Communications Lifecycle.
• AI Integration: Leverage AI tools (e.g., Claude, Gemini) to identify process efficiencies, generate content variations, and design best practices for automated workflows.
• Content & Quality: Proofread, copy-edit, and format content across email, text, and web platforms with a meticulous eye for detail.
• Brand Stewardship: Apply design principles to all communications to ensure a cohesive and professional brand identity.
• Strategic Growth: Track key performance metrics, synthesize data into actionable insights, and collaborate with stakeholders to optimize communication strategy. Leverage common AI platforms such as Loveable, Claude, and Gemini to identify new communications process efficiencies and design best practices.

Requirements

• 1-3 years of experience in digital/written content management or communications.
• Proficiency in digital design (e.g., Canva, Adobe Creative Cloud) and HTML/CSS).
• Strong data literacy, with advanced proficiency in Google Sheets/Excel (e.g., VLOOKUP, pivot tables).
• Demonstrated ability to manage complex, competing priorities in a fast-paced environment.
• Excellent written and verbal communication skills; ability to simplify complex information for diverse audiences.

Benefits

• Success Academy offers a full benefits program and opportunities for professional growth.