Marketing Communications Manager

Responsibilities

• Highlight and promote Marketing team initiatives through town halls, intranet content, employee engagement programs, and internal communication channels.
• Manage and enhance customer and employee referral programs to drive participation and brand advocacy.
• Develop and publish newsletters, leadership updates, program summaries, and employee recognition content focusing on initiatives taken by the Commercial team including Marketing & Inside sales, Retention, Customer Experience and Commercial Sales
• Support internal campaigns on key marketing campaigns that align employees with company strategy, culture, and performance goals.
• Maintain a consistent internal messaging calendar and ensure alignment with brand tone and priorities.
• Management of the North American ‘Presidents Club’ program.
• Work closely with Propane associations, lobby groups, and industry organizations across US & Canada to support advocacy, policy engagement, and thought leadership.
• Help build and articulate a strong corporate narrative that positions the company as an industry leader in policy development, program adoption, and innovation.
• Work closely with Sr Manager Corporate Communications to draft and support external communications, including press releases, public statements, partner announcements, and association publications.
• Develop customer change communications and copywriting, i.e., price plans, service updates, and educational campaigns.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 3-5 years of experience in brand management, marketing, communications, or a related discipline.
• Strong understanding of brand strategy, messaging frameworks, and corporate narrative development.
• Demonstrated ability to balance strategic thinking with hands-on execution in a fast-paced environment. Proven experience leading complex, high-visibility initiatives and delivering measurable business results.
• Strong stakeholder management and influencing skills, with the ability to build relationships across all levels of the organization.
• Excellent project management, organizational, and prioritization skills, with the ability to manage multiple initiatives simultaneously.
• Exceptional written and verbal communication skills, including experience developing executive presentations, strategic briefs, newsletters, and leadership communications.
• Experience working with internal communication platforms, intranets, and employee engagement tools.
• Proven ability to adapt to changing priorities, navigate ambiguity, and exercise sound judgment under pressure.
• Strong attention to detail and commitment to maintaining brand consistency and quality standards across channels.

Benefits

• Culture : Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do.
• Competitive Compensation : We offer a highly competitive compensation and total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly.
• Flexibility:  We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively.
• Technology : Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.
• Employee Assistance Programs : We care about you! You and your family will have access to LYRA, an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial, and social well-being.
• Opportunity : A continuous focus on professional development with many opportunities for training and career growth.
• Safety Focused : We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization.