Marketing Communications Manager

Responsibilities

• Internal Communications & Engagement
• Highlight and promote Marketing team initiatives through town halls, intranet content, employee engagement programs, and internal communication channels.
• Manage and enhance customer and employee referral programs to drive participation and brand advocacy.
• Develop and publish newsletters, leadership updates, program summaries, and employee recognition content focusing on initiatives taken by the Commercial team including Marketing & Inside sales, Retention, Customer Experience and Commercial Sales
• Support internal campaigns on key marketing campaigns that align employees with company strategy, culture, and performance goals.
• Maintain a consistent internal messaging calendar and ensure alignment with brand tone and priorities.
• Management of the North American ‘Presidents Club’ program.
• External Communications & Industry Positioning
• Work closely with Propane associations, lobby groups, and industry organizations across US & Canada to support advocacy, policy engagement, and thought leadership.
• Help build and articulate a strong corporate narrative that positions the company as an industry leader in policy development, program adoption, and innovation.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 3-5 years of experience in brand management, marketing, communications, or a related discipline.
• Strong understanding of brand strategy, messaging frameworks, and corporate narrative development.
• Demonstrated ability to balance strategic thinking with hands-on execution in a fast-paced environment. Proven experience leading complex, high-visibility initiatives and delivering measurable business results.
• Strong stakeholder management and influencing skills, with the ability to build relationships across all levels of the organization.
• Excellent project management, organizational, and prioritization skills, with the ability to manage multiple initiatives simultaneously.
• Exceptional written and verbal communication skills, including experience developing executive presentations, strategic briefs, newsletters, and leadership communications.
• Experience working with internal communication platforms, intranets, and employee engagement tools.
• Proven ability to adapt to changing priorities, navigate ambiguity, and exercise sound judgment under pressure.
• Strong attention to detail and commitment to maintaining brand consistency and quality standards across channels.