Responsibilities

• Support implementation of media strategies to raise awareness of our nonprofit organization's mission, programs, and initiatives; evaluate campaign results.
• Serve as a coordinator of the Foundation’s social media properties, helping with content planning, scheduling, monitoring engagement and coordinating responses to questions/comments.
• Maintain and update Marketing-Communications editorial calendar.
• Support the day-to-day maintenance of and monitoring social media; work with the Digital Director and others to analyze digital media performance metrics and compile regular reports on key metrics, trends, and insights to drive improvements and measure success.
• Utilize web-based tools (e.g. Sprout Social, HubSpot) to support digital marketing efforts.
• Collaborate cross-departmentally and with external vendors and agencies on larger projects, including marketing/conference campaigns and collateral, publications such as our annual impact report, media outreach and coordination, and more.
• Lend editorial assistance to produce compelling content for community outreach.
• Maintain and update database of community influencers, ambassadors, bloggers and other community partners. Support partner content development.
• Collaborate closely with the Foundation’s programs, including Quality of Life Grants, Information Specialists, Peer & Family Support Program and Outreach and Education on initiatives throughout the year.
• Provide support for drafting and editing media alerts, web content, blogs, newsletters, social media content and other publicity and promotional materials. Maintain consistent messaging and tone across platforms.

Requirements

• Associate’s or Bachelor’s degree and 1-3 years’ experience working for a non-profit, corporate, or agency, or equivalent combination.
• Understanding of media platforms, including social media.
• Excellent communication skills, both written and verbal.
• Ability to work independently and meet deadlines in a fast-paced environment.
• Passion for nonprofit work and a commitment to making a positive impact.
• Collaborate well with others and build partnerships.
• Have strong organizational skills and attention to detail.
• Be a creative self-starter who takes initiative and contributes to group goals.
• Be deadline-oriented; work well under pressure and with tight deadlines.
• Be able to prioritize and handle many tasks simultaneously.

Preferred

• Bachelor’s degree
• Experience with CMR, CMS (particularly HubSpot and WordPress) and/or other website and customer relationship management platforms and systems
• Working knowledge of HTML
• Basic knowledge of web accessibility and data privacy standards