Responsibilities

• Assist in the planning, execution, and tracking of marketing campaigns, including digital and printed collateral.
• Social media : Supporting the Digital Media Specialist in management of social media accounts, creating engaging content, and updating website information, analyzing and reporting KPIs.
• Administrative Tasks : Scheduling meetings, managing calendars, coordinating events and meetings, organizing marketing materials, and maintaining databases.
• Market Research : Gathering data on consumer preferences, competitor activities, and industry trends.
• Event Coordination : Assisting with the logistics and coordination of Zoo events, both public and private.
• Proactive collaboration with all other Zoo departments to manage flow, and needed timelines, of various marketing projects from conception to delivery.
• Other duties as assigned by VP, Marketing & Communications.
• Guest Relations: Warmly greets guests and expresses appreciation for their visit.
• Guest Relations: Responds promptly to phone, voicemail, and email inquiries.
• Guest Relations: Maintains work areas to Zoo cleanliness and safety standards.