Market Analyst/CRM Administrator

Responsibilities

• Designs and independently conducts market research, business analytics, customer relationship management, and reporting activities with the primary goal of customer acquisition and retention.
• Provides reporting and analytical support to the Marketing department in order to measure and improve the effectiveness of marketing strategies/campaigns and uses advanced analytics to support the strategic direction of the health system.

Requirements

• Require a bachelor’s degree in business, Market Research, Statistics, or related field.
• Require a minimum of five (5) years of relevant business-related experience working with CRM software and data integrity.

Preferred

• Prefer demonstrated effective computer skills with advanced proficiency in Microsoft Excel (i.e., v-lookups, pivot tables, complex formulas, etc.), Microsoft Access, Power BI, and other relational database packages.
• Prefer knowledge of EPIC and Cheers CRM platforms.
• Prefer demonstrated ability to comprehend both micro and macro level views.
• Prefer demonstrated effective listening, written and verbal communication skills, as well as the ability to discuss data in a clear and concise manner to a broad and varied audience.
• Prefer demonstrated ability to work independently and discern priorities and workflow without regular advisement.
• Prefer demonstrated interpersonal relations and customer service skills.
• Prefer flexibility to adapt to an ever-changing health care environment and varied workflow.
• Prefer previous health care experience.

Benefits

• Paid Time Off (start earning PTO on day one of employment)
• Tuition Reimbursement
• Discounted Medical, Prescription, Dental, Vision Benefit Plans for Full & Part-Time Employees
• Flexible Spending Accounts (Health Care and Dependent Care) - Pre-Tax Dollars
• Life Insurance
• Competitive rates
• Bonuses offered
• Disability Insurance
• Retirement Savings Plan: 403b
• Sarasota Campus for now - Discounted Child Care & Before and After School Program and Summer Camp!