Responsibilities

• Plans, drafts, and develops comprehensive outbound content calendars for the DLCC’s email and mobile programs, in alignment with organizational and departmental strategies.
• Designs and implements long-term content, audience segmentation, and optimization plans in consultation with the Deputy Director.
• Analyze donor behavior and campaign metrics to inform and optimize grassroots fundraising strategies.
• Monitor grassroots donor progression through the fundraising cycle, identifying bottlenecks and opportunities to advance donors through the pipeline.
• Collaborate with marketing, development, and external vendors to integrate data insights into fundraising content and strategies.
• Provide data-informed feedback and recommendations to the Deputy Director and Senior Director on email, mobile, acquisition, and reactivation strategies.
• Executes email, mobile, acquisition, and reactivation strategies.
• Monitors email deliverability metrics and executes list hygiene efforts across the DLCC’s platforms, troubleshooting with the Deputy Director and Senior Director when necessary.
• Collects and provides feedback on the quality and functionality of DLCC’s digital fundraising technology platforms, including the organization’s deliverability tools, CRM, CMS, and contribution platforms.
• Troubleshoot technology platforms with the online team, as needed, and appropriately escalate
• Assigns and synthesizes staff deliverables into reports and updates for the Deputy Director.
• Collaborate across the organization to understand and support the implementation of our integrated donor pipeline and experience.
• Stay current on technological advances and innovative thinking in the field, and provide recommendations to the Deputy Director and Senior Director on their application to the DLCC program.
• Other duties as assigned, including some evening and weekend work.

Requirements

• At least four years of relevant online fundraising experience at a political committee, agency, campaign, or similar organization.
• Excellent writing skills as well as strong written, verbal, and interpersonal communication skills.
• A strong interest in data-driven marketing and communications. Exceptional attention to detail.
• Experience working with CRM technology, including but not limited to Action Network, ActBlue, Switchboard, and NGP.
• Strong proficiency in HTML/CSS, liquid personalization, and experience in troubleshooting email builds with success.
• Foundational understanding of email deliverability, performance metrics, and acquisition.
• Project or people management experience is required.
• Strong attention to consistency, detail, and a commitment to providing a top-tier donor experience.
• The ability to identify opportunities and execute with accuracy in rapid response situations.

Preferred

Benefits

• Unlimited paid time off, including time off for all Federal holidays, including the week between Christmas and New Year, and sick days.
• Fully paid health/vision/dental insurance for the employee + spouse/partner + dependents.
• Up to 6% retirement employer contribution.
• Monthly use-it-or-lose-it $100 transit benefit for employees located in the DC region.
• Employer contribution of $500 to employee’s Flexible Spending Account, and opportunity to withhold pre-tax income for Dependent Care Account.
• Up to $5,000 employer-paid Health Reimbursement Account for IVF-related costs or Adoption Assistance, and up to $2,500 for employer-paid HRA for dental/orthodontic.
• Monthly $100 student loan payment benefit.
• Monthly $100 mobile phone reimbursement, and more.