Responsibilities

• Develop and lead a comprehensive, integrated marketing and communications strategy that increases awareness of City Year Bay Area’s work, strengthens the organization’s reputation, and positions City Year Bay Area as a trusted education and national service partner to schools, districts, communities, funders, civic leaders, and other key stakeholders.
• Set annual marketing, communications, media, storytelling, and stakeholder engagement priorities in alignment with site goals, national brand standards, fundraising priorities, recruitment needs, and programmatic impact.
• Serve as a strategic advisor to the Executive Director and site leadership team on communications opportunities, reputational considerations, external messaging, audience engagement, and public visibility.
• Lead the development of compelling stories, messages, campaigns, and materials that elevate the impact of City Year Bay Area’s AmeriCorps members, students, schools, staff, alumni, and community partnerships.
• Oversee high-quality print, digital, web, social media, email, video, presentation, event, and partner communications that educate, inspire, and motivate key audiences to action.
• Ensure all communications reflect City Year’s brand standards, values, voice, and commitment to inclusive, asset-based storytelling.
• Anticipate communications challenges and opportunities across the organization and develop proactive strategies that support clarity, alignment, visibility, and confidence among internal and external stakeholders.
• Executive Communications and Stakeholder Engagement
• Develop executive-level communications including talking points, remarks, presentations, briefings, op-eds, letters, newsletters, stakeholder updates, and partner-facing materials.
• Partner with Development and site leadership to create high-quality communications that support donor cultivation, stewardship, corporate partnerships, grants, events, and external meetings.

Requirements

• At least eight years of progressively responsible experience in marketing, communications, public relations, media relations, external affairs, or nonprofit communications.
• At least three years of experience managing staff, consultants, vendors, or cross-functional teams.
• Demonstrated experience developing and implementing organization-wide marketing, communications, or stakeholder engagement strategies.
• Strong writing, editing, storytelling, and message development skills, with the ability to tailor communications for diverse audiences including donors, school partners, community leaders, staff, AmeriCorps members, families, alumni, and public audiences.
• Experience advising senior leaders or executives on communications strategy, messaging, presentations, public appearances, stakeholder engagement, or media opportunities.
• Ability to work collaboratively across departments and translate organizational priorities into clear, compelling communications plans and materials.
• Authorized documentation to work in the United States of America.
• Criminal background history clearance to work with school-age children, depending on the position.

Preferred

• Bachelor’s degree in communications, marketing, public relations, journalism, nonprofit management, education, or a related field, or comparable experience.
• Experience working with senior executives, boards, funders, school districts, public agencies, media, or community partners.
• Experience developing communications that support fundraising, donor stewardship, corporate partnerships, grants, or external relations.
• Experience managing brand strategy, digital campaigns, social media, public relations, or content strategy.
• Familiarity with education equity, AmeriCorps, national service, Bay Area communities, or school-based partnership work.
• Experience using communications tools and platforms such as Microsoft Office, Canva, Adobe Creative Suite, CRM systems, email marketing platforms, social media management tools, website content management systems, or analytics platforms.
• City Year or AmeriCorps experience is a plus.

Benefits

• Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.
• Employment at City Year is at-will.
• City Year does not sponsor work authorization visas.