Manager in Training (MIT)

Grand Rapids, MI (On-site)

$20/hr – $25/hrManager1+ years expFull time

Posted 5 months ago

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Job Summary

This role emphasizes strong customer service, staff development, and regulatory compliance. It outlines responsibilities for achieving store goals, managing operations, and fostering a selling culture. Key requirements include management experience, availability, and physical duties, with a solid benefits package for eligible employees.

Job Description

Responsibilities

  • Maintaining exemplary customer service within the store and establishing special business relationships with our customers so they will choose to do business with us rather than our competitors
  • Implements strategies to meet store goals and objectives
  • Recruits, develops, and motivates store employees to exceed internal and external customer expectations
  • Ensuring compliance with federal, state, and local regulations
  • Establishing a strong customer service/selling culture to maximize sales
  • Ordering, bank deposits, and booking
  • Marketing within your community to increase market share and store revenues
  • Resolving customer complaints for increased customer satisfaction
  • Controlling labor hours, cash, store audits, and shrinkage
  • Help maintain a neat and clean store environment for our customers and employees

Requirements

  • A minimum of one year management experience in industries such as hospitality, financial services, retail and restaurant
  • High School graduate or equivalent (college diploma preferred)
  • Ability, willingness, and comfort to engage with customers
  • Ability to develop positive relationships with internal and external customers
  • Ability to problem solve and work with minimal supervision
  • Must be able to work 45 to 60 hours a week
  • Must have reliable transportation and the ability to be on call 24 hours a day
  • Must be able to operate a computerized Point of Sale system/cash register
  • Must be able to lift up to 50 pounds occasionally
  • Must be able to bend, stand, walk and use hands repeatedly

Preferred

  • College diploma preferred
  • Professional appearance and demeanor
  • High-energy, collaborative management experience
  • Excellent verbal and written communication and presentation skills

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

J&H Family Stores

J&h Family Stores is a supermarkets company based out of 1122 LINCOLN AVE, Holland, Michigan, United States.

Holland, Michigan, USA