Manager, Media Operations

Reynoldsburg, OH (Hybrid)

$113K/yr – $154K/yrManager8+ years expFull time

Posted 1 day ago

Job Summary

Lead and mentor the Media Operations team to drive end-to-end digital campaign management in CM360, optimize ad-tech integrations, and advance governance, training, and cross-functional partnerships to deliver measurable ROI.

  • Own trafficking, QA, tagging governance, and performance reporting across display, video, and programmatic channels.
  • Build training programs and SOPs to empower teams and keep up with regulations and best practices.
  • Collaborate with Marketing, Privacy, Legal, and external vendors to accelerate roadmaps and resolve issues.

Job Description

Responsibilities

  • Lead and mentor a high-performing Media Operations team, setting vision, defining best practice workflows, and fostering a culture of innovation, accountability, and continuous learning.
  • Lead the strategic oversight of end-to-end digital campaign management in CM360, ensuring excellence in trafficking operations, creative quality assurance, tracking-tag governance, and performance reporting across display, video, and programmatic channels.
  • Govern product data feeds (i.e. Google Merchant Center), ensuring data integrity, integrating new feeds, and coordinating API updates that unlock incremental revenue opportunities.
  • Evaluate and recommend ad tech integrations (pixels, JavaScript tags, server-side conversion APIs, third-party measurement) that elevate targeting, attribution and ROI.
  • Oversee the development and implementation of comprehensive training strategies to ensure team-wide proficiency in emerging tools, evolving regulations, and industry best practices
  • Set clear timelines and manage stakeholder expectations – communicating progress, risks, and insights with confidence and transparency.
  • Cultivate strategic relationships with mid and senior level partners across Marketing, Privacy, Security, Legal and Procurement, as well as with external vendors to accelerate roadmaps and resolve issues quickly.
  • Monitor industry trends and translate insights into actionable recommendations that future-proof the media strategy and tech stack.
  • Document and socialize campaign implementation resources and SOPs, empowering cross-functional teams to self-serve and make data driven decisions.

Requirements

  • Bachelor’s degree in technology, marketing, media, or data operations
  • 8-10 years of hands-on experience in media operations, ad-tech, or mar-tech, with at least 2 years leading a team.
  • Proven success in direct-to-consumer companies either agency or client side strongly preferred
  • Blend of business, process optimization and technical acumen
  • Outstanding analytical skills and strong experience in media technology
  • Experience with CM360 required
  • Experience with other media platforms such as SA360, Google Ads, Display & Video 360 (DV360), and DSPs a plus.
  • Excellent communication skills (verbal and written) and enjoys working cross functionally
  • Experience in measuring campaign performance
  • As a hybrid role, the person in this role is currently expected to be in office three days during the week

Victoria’s Secret & Co.

Victoria’s Secret & Co. (NYSE: VSCO) is a specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. VS&Co is comprised of market leading brands, Victoria’s Secret and Victoria’s Secret PINK, that share a common purpose of supporting women in all they do, and Adore Me, a technology-led, digital-first innovative intimates brand serving women of all sizes and budgets at all phases of life. We are committed to empowering our nearly 30,000 associates across a global footprint of more than 1,350 retail stores in nearly 70 countries. We strive to provide the best products to help women express their confidence, sexiness and power and use our platform to create connection and community while celebrating the extraordinary diversity of women’s experiences.

Founded in 2021
Columbus, Ohio, USA
29K employees (2,003 in marketing)

Salaries

Posted range

$113K/yr – $154K/yr

Taken straight from the job posting.

See all Victoria’s Secret & Co. salaries

Marketing Team

Marketing Team Size
1,341 (5% of company)
Marketing Roles Posted (Last 30 Days)
6

Funding

Last Raise
Post IPO Equity, 7 months ago

Traffic Signals

Monthly Visitors
28.6M
Traffic Source Mix
Search
35.1%
Direct
57%
Referral
4.2%
Social
2.1%
Paid
1.4%

Headcount Trend

Current headcount: ~28.7K

Manager, Media Operations

Victoria’s Secret & Co. · Reynoldsburg, OH · Hybrid