Responsibilities

• Adobe Solution Suite Administration - Serve as primary platform administrator for Adobe Marketo Engage, including program architecture, lead lifecycle management, scoring models, smart list governance, and integration health. - Manage Adobe Journey Optimizer (AJO) campaign and journey configuration, ensuring proper audience targeting, channel orchestration, and content personalization in collaboration with campaign teams. - Support Customer Journey Analytics (CJA) data views, workspace setup, and reporting infrastructure in partnership with Marketing Analytics. - Monitor platform performance, maintain technical documentation, and proactively identify and resolve integration or configuration issues across the Adobe stack. - Serve as the internal subject matter expert for Adobe platform capabilities, driving adoption and enabling marketing stakeholders through training and best practice guidance. - Define and maintain a platform roadmap for the Adobe Solution Suite, including capability gaps, consolidation opportunities, and net-new features that advance marketing performance and scalability. Field Marketing Technology – Knak & Splash - Administer Knak for email and landing page template management, user access, and platform governance in support of field marketing campaign execution. - Manage Splash event technology platform, including event setup, registration configuration, user access, and integration with Marketo and Salesforce (SFDC). - Partner with the Field Marketing team to ensure both platforms are properly configured, integrated, and optimized to support pipeline-generating programs. Event Technology Support – SHIFT & Roadshows - Provide marketing technology support for Commvault’s annual SHIFT user conference, including event registration systems and attendee journey orchestration. - Support roadshow programs with technology setup, registration workflows, lead capture, and post-event data integration back into Marketo and SFDC. - Collaborate with event, demand generation, and marketing operations stakeholders to ensure seamless technology execution before, during, and after events. Cross-Functional Collaboration & Governance - Partner with the Digital, Campaign, Field Marketing, and Business Technology teams to maintain integration health across the broader MarTech stack. - Contribute to MarTech governance practices including user access management, platform documentation, change management processes, and vendor relationship support. - Identify opportunities to improve platform efficiency, reduce technical debt, and enhance marketing team self-sufficiency through automation and tooling improvements. - Partner with the Marketing AI Council on the evaluation and enablement of AI features and agentic workflows across the MarTech stack, helping operationalize intelligent automation into day-to-day marketing execution. People Management - Directly manage 1 Marketing Technology Specialist, providing day-to-day direction, workload prioritization, and ongoing performance feedback. - Coach and develop team members through regular 1:1s, goal setting, and skills development aligned to the MarTech roadmap and individual career growth. - Balance hands-on platform work with team leadership, serving as a player/coach who actively contributes to execution while enabling the team to grow in capability and ownership.
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Requirements

• Hands-on experience administering Adobe Marketo Engage; Adobe Marketo Certified Expert (MCE) or equivalent certification preferred.
• Familiarity with Adobe Experience Platform (AEP), including user management and field mapping.
• Experience with event and content marketing platforms such as Knak, Splash, or comparable tools.
• Strong understanding of marketing automation, lead management, and campaign execution workflows.
• Familiarity with Salesforce (SFDC) CRM and Marketo-SFDC integration patterns.
• Ability to manage multiple concurrent platform initiatives with strong attention to detail and project management skills.
• Strong communication and stakeholder management skills, with ability to translate technical concepts for non-technical audiences.
• Experience supporting in-person marketing events from a technology and operations perspective is a plus.
• 6–8+ years in Marketing Technology, Marketing Operations, or a related technical marketing role, with demonstrated hands-on platform administration experience. Prior people management experience required; this is a player/coach role that combines direct platform ownership with responsibility for developing and guiding a direct report.

Preferred

• Hands-on experience administering Adobe Marketo Engage; Adobe Marketo Certified Expert (MCE) or equivalent certification preferred.

Benefits

• High income earning opportunities based on self-performance
• Employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Generous global benefits