Manager, Marketing Operations

Responsibilities

• Promotional Review and Content Operations
• • Manage the review lifecycle for assigned promotional and sales materials, from intake and submission through cross-functional review, approval, final quality control, and release for production or digital deployment.
• • Maintain the promotional review calendar and submission forecast with brand and medical stakeholders; establish timelines, track status, follow up on decisions, and escalate risks to delivery or compliance.
• • Coordinate review meetings, capture decisions and action items, maintain the approved record, and support timely resolution of comments across Marketing, Medical, Legal, and Regulatory.
• • Serve as a day-to-day resource for users and agency partners on review requirements, submission quality, document control, and approved system workflows.
• • Administer assigned workflows and reporting in Veeva PromoMats or a comparable system; monitor cycle times and recommend improvements to process and training.
• • Proof final materials against approved versions, maintain complete records, and coordinate with Regulatory on applicable OPDP submissions, including FDA Form 2253, as required.
• Materials Production and Distribution
• • Coordinate production, version control, and dissemination of approved print and digital materials in partnership with Marketing, Sales, agencies, print vendors, and fulfillment partners.
• • Obtain vendor estimates, track schedules and deliverables, monitor inventory and shipments, and identify cost or timing issues for resolution.

Requirements

• 8+ years of experience in Marketing Operations, with a focus on promotional review processes.
• Hands-on experience with Veeva Vault PromoMats, including workflow management, reporting, prior administrator responsibilities are a plus.
• Strong analytical skills and advanced proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
• A collaborative team player who thrives in a fast-paced, dynamic, and evolving environment.
• Experience supporting drug launches and/or working in rare disease markets is a plus.
• Demonstrated ability to work cross-functionally and communicate effectively with stakeholders at all organizational levels.
• Familiarity with regulatory submission requirements to the U.S. Food and Drug Administration, including 2253 submissions.

Preferred

• Experience supporting drug launches and/or working in rare disease markets is a plus.

Benefits

• Market-leading compensation
• 401(k) with employer match
• Employee Stock Purchase Program (ESPP)
• Pre-tax commuter benefits (transit and parking)
• Referral bonus for hired candidates
• Subsidized lunch and parking on in-office days
• Health Savings Account (HSA) with annual employer contributions, plus Flexible Spending Accounts (FSA)
• Fertility & family-forming benefits
• Expanded mental health support (therapy and coaching resources)
• Hybrid work model with flexibility