Responsibilities

• Lead the design and execution of customer targeting models and initiatives to identify highest potential biopharmaceutical customers, therapeutic areas and clinical programs for targeted BD & Marketing activity;
• Translate market, customer and operational insights into clear strategic recommendations that inform marketing and business development strategy and execution;
• Own and advance CRM strategic, technical and operational effectiveness including system enhancements, automations and workflows, user compliance, data quality and actionable reports and dashboards;
• Lead and support the development of sales tracking, performance measurement, forecasting and territory optimization initiatives;
• Leverage industry intelligence and data resources including drug development pipelines, clinical trial activity, regulatory filings and financial indicators to proactively identify opportunities;
• Partner closely with Business Development, Marketing, Medical Affairs, Commercial and Clinical Operations in order to leverage knowledge and expertise across the organization; and
• Lead, train, mentor and develop a high-performing team of marketing analysts and CRM administrators.

Requirements

• Minimum of 7 years of experience in market analytics, business intelligence and/or sales operations; experience in a Business-to-Business (B2B) setting is preferred; Experience in the life science / clinical development industry is a bonus;
• Bachelor’s degree in Marketing, Business Administration, Data Analytics or similar;
• Strong analytical skills with the ability to translate business insights into strategic recommendations;
• Strong data management and visualization skills in business intelligence tools to include Microsoft Excel, Power BI, Tableau or similar;
• Previous experience in CRM & Marketing Automation Tools required, Salesforce CRM and HubSpot preferred;
• Excellent communication skills, including the ability to derive meaningful insights and recommended action from complex data sets and tailor to intended audience from frontline to executive level, is required;
• Relentless focus on continuous improvement and optimization to maximize value provided by analytics and CRM programs; and
• Excellent leadership, communication, organizational, and problem-solving skills.

Benefits

• Flexible work environment
• Competitive PTO packages, starting at 20+ days
• Competitive compensation and benefits package
• Company-sponsored employee appreciation events
• Employee health and wellness initiatives
• Community involvement with local nonprofit organizations
• Discounts on local sports games, fitness gyms and attractions
• Modern, ecofriendly campus with an on-site fitness center
• Structured career paths with opportunities for professional growth
• Discounted tuition for UC online programs