Managed Services Manager

New York City, NY (On-site)

$80K/yr – $100K/yrSenior Level3+ years expFull time

Posted 4 days ago

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Job Summary

Own and optimize cross‑platform digital media campaigns while shaping client goals, testing roadmaps, and ongoing reporting across multiple teams.

  • Manage multi‑channel campaigns and client relationships
  • Drive strategy, testing, and performance insights
  • Collaborate across Creative, Marketing Science, Product, and Tech teams

Job Description

Responsibilities

  • Own the execution and optimization of digital media campaigns across paid digital platforms (Meta, TikTok, Pinterest, Snapchat, Reddit, Google, LinkedIn, ADSP and more)
  • Partner with clients to define performance goals, unlock strategic opportunities, and translate business objectives into media plans.
  • Develop and implement testing roadmaps across channels to surface actionable learnings that drive performance.
  • Build and maintain advanced campaign reporting, using insights to continuously refine strategy, targeting, and creative execution.
  • Lead regular client communication, including weekly meetings, performance deep dives, and quarterly business reviews.
  • Collaborate cross-functionally with our Creative Services, Marketing Science, Product and Tech Consulting teams to deliver product feedback, work through challenges and development strategies that align with improving customer’s needs and performance.
  • Stay ahead of industry trends, platform updates, and performance strategies to proactively inform client planning and internal best practices.
  • Build, manage and develop strong relationships with customers and platform reps.

Requirements

  • Are driven to combine the work of managing your own customers, running their online marketing campaigns and building long-term relationships.
  • Have a minimum of 3 years of digital marketing experience in Paid Social (Programmatic would be an added plus!)
  • Have technical understanding and skills to be able optimize campaigns and analyze their results.
  • Have great communication skills to be able explain complex concepts clearly and efficiently and give consultative advice to help customers grow their performance.
  • Have strong spoken and written communication skills.
  • Are highly organized with the ability to manage multiple workflows in parallel.
  • Have experience collaborating across strategy, creative, and analytics teams.
  • Willingness to travel for client meetings, conferences, and industry events as needed.

Benefits

  • Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
  • Generous healthcare packages & mental health benefits
  • Monthly wellness benefit and learning reimbursement opportunities
  • 401K plus matching & equity grants for all new Smartlies
  • Volunteer time off days & company donation matching opportunities
  • Choice of computer (MAC or PC)
  • And so much more…
Smartly logo

Smartly

3.3 Glassdoor

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. We are the only company managing creative and media for 700+ brands worldwide and $5B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best. Join our global team to transform ad experiences for brands and their consumers.

Founded in 2013
Helsinki, Southwest Finland, FIN
954 employees (121 in marketing)
51% recommend to a friend
44% CEO approval

Traffic Signals

Monthly Visitors
149.9K
Monthly Google Ads Budget
$33K
Traffic Source Mix
Search
45.9%
Direct
42.3%
Referral
8%
Social
2.5%
Paid
1.1%

Headcount Trend

Current headcount: ~954

Marketing Team

Marketing Team Size
64 (7% of company)
Marketing Roles Posted (Last 30 Days)
3

Funding

Total Funding
$22.8M
Last Raise
$20M
Series Unknown, 6 years ago

Funding History

  • Nov 2019
    Series Unknown
  • Sep 2017
    Secondary Market • $20M
  • Apr 2015
    Series A • $2.8M

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