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Marketing jobs

197 marketing jobs

3 months ago

Director, Customer Loyalty & Churn Management

Point Broadband

USA (Remote)Full time

3 months ago

Senior Manager, Loyalty Operations

Point Broadband

USA (Remote)Full time

3 months ago

Loyalty Marketing, Senior Manager

Carnival Corporation

Seattle, WA (Hybrid)Full time$88K/yr – $119K/yr

3 months ago

Loyalty Operations Manager

ALO

Beverly Hills, CA (On-site)Full time$130K/yr – $170K/yr

3 months ago

Sr. Manager, Retention & Loyalty

KEEN Footwear

Portland, OR (On-site)Full time$144K/yr – $153K/yr

3 months ago

Sr. Manager, Loyalty- CRM

Potbelly Sandwich Works

Chicago, IL (Remote)Full time$120K/yr – $130K/yr

3 months ago

SENIOR DIRECTOR, DIGITAL PERFORMANCE MARKETING & LOYALTY

SharkNinja France

Needham, MA (On-site)Full time$195K/yr – $299K/yr

3 months ago

Staff Communications Manager, Global Total Rewards

Intuit

Atlanta, GA (On-site)Internship$154K/yr – $222K/yr

3 months ago

Senior Director, Digital Performance Marketing & Loyalty

SharkNinja

Needham, MA (Unknown)$195K/yr – $299K/yr

3 months ago

Senior Director of Loyalty

ALO

Beverly Hills, CA (On-site)Full time$220K/yr – $280K/yr

3 months ago

Senior Vice President, Group Account Director (Loyalty/Personalization)

Digitas North America

New York, USA (On-site)Full time$180K/yr – $300K/yr

3 months ago

ACFC | CRM Loyalty & Partnership

ACFC Vietnam

New York, USA (On-site)Full time

3 months ago

Manager, Loyalty Strategy & CRM

Chedraui USA

Commerce, CA (On-site)Full time

3 months ago

Loyalty & Co-brand Marketing & Communications Program Manager

Carnival Cruise Line

Miami, FL (Hybrid)Full time

3 months ago

Lead Digital Analyst Marketing, Loyalty and Customer Analytics

Albertsons Companies

Pleasanton, CA (On-site)Full time$106K/yr – $138K/yr

3 months ago

Director Clienteling & Loyalty

Brooks Brothers

New York, USA (On-site)Full time

4 months ago

Loyalty & Co-brand Marketing & Communications Program Manager

Carnival Corporation

Miami, FL (Hybrid)Full time

4 months ago

CRM Loyalty & Partnership | Fashion Retail

ACFC Vietnam

New York, USA (On-site)Full time

4 months ago

CRM Loyalty & Partnership Executive

ACFC Vietnam

New York, USA (On-site)Full time

4 months ago

Promotions & Loyalty Program Analyst

The Kroger Co.

Cincinnati, OH (On-site)Full time

All Loyalty roles in the US

Get alerts for this search

All Loyalty roles in the US

Get alerts for this search

197 jobs

Director, Customer Loyalty & Churn Management

Point Broadband

USA (Remote)

In-houseFull-timeDirector/executive10+ years exp.

3 months ago

Senior Manager, Loyalty Operations

Point Broadband

USA (Remote)

In-houseFull-timeSenior level5+ years exp.

3 months ago

Loyalty Marketing, Senior Manager

Carnival Corporation

Seattle, WA (Hybrid)

$88K/yr - $119K/yrIn-houseFull-timeSenior level10+ years exp.

3 months ago

Loyalty Operations Manager

ALO

Beverly Hills, CA (On-site)

$130K/yr - $170K/yrIn-houseFull-timeSenior level3+ years exp.

3 months ago

Sr. Manager, Retention & Loyalty

KEEN Footwear

Portland, OR (On-site)

$144K/yr - $153K/yrIn-houseFull-timeSenior level6+ years exp.

3 months ago

Sr. Manager, Loyalty- CRM

Potbelly Sandwich Works

Chicago, IL (Remote)

$120K/yr - $130K/yrIn-houseFull-timeSenior level6+ years exp.

3 months ago

SENIOR DIRECTOR, DIGITAL PERFORMANCE MARKETING & LOYALTY

SharkNinja France

Needham, MA (On-site)

$195K/yr - $299K/yrIn-houseFull-timeSenior level10+ years exp.

3 months ago

Staff Communications Manager, Global Total Rewards

Intuit

Atlanta, GA (On-site)

$154K/yr - $222K/yrIn-houseInternshipMid level8+ years exp.

3 months ago

Senior Director, Digital Performance Marketing & Loyalty

SharkNinja

Needham, MA (Unknown)

$195K/yr - $299K/yrIn-houseSenior level

3 months ago

Senior Director of Loyalty

ALO

Beverly Hills, CA (On-site)

$220K/yr - $280K/yrIn-houseFull-timeSenior level8+ years exp.

3 months ago

Senior Vice President, Group Account Director (Loyalty/Personalization)

Digitas North America

New York, USA (On-site)

$180K/yr - $300K/yrAgencyFull-timeSenior level10+ years exp.

3 months ago

ACFC | CRM Loyalty & Partnership

ACFC Vietnam

New York, USA (On-site)

In-houseFull-timeEntry level3+ years exp.

3 months ago

Manager, Loyalty Strategy & CRM

Chedraui USA

Commerce, CA (On-site)

In-houseFull-timeManager3+ years exp.

3 months ago

Loyalty & Co-brand Marketing & Communications Program Manager

Carnival Cruise Line

Miami, FL (Hybrid)

In-houseFull-timeSenior level6+ years exp.

3 months ago

Lead Digital Analyst Marketing, Loyalty and Customer Analytics

Albertsons Companies

Pleasanton, CA (On-site)

$106K/yr - $138K/yrIn-houseFull-timeSenior level5+ years exp.

3 months ago

Director Clienteling & Loyalty

Brooks Brothers

New York, USA (On-site)

In-houseFull-timeDirector/executive8+ years exp.

3 months ago

Loyalty & Co-brand Marketing & Communications Program Manager

Carnival Corporation

Miami, FL (Hybrid)

In-houseFull-timeMid level6+ years exp.

4 months ago

CRM Loyalty & Partnership | Fashion Retail

ACFC Vietnam

New York, USA (On-site)

In-houseFull-timeEntry level2+ years exp.

4 months ago

CRM Loyalty & Partnership Executive

ACFC Vietnam

New York, USA (On-site)

In-houseFull-timeMid level2+ years exp.

4 months ago

Promotions & Loyalty Program Analyst

The Kroger Co.

Cincinnati, OH (On-site)

In-houseFull-timeMid level

4 months ago

Point Broadband

Director, Customer Loyalty & Churn Management

USA (Remote)

Salary Not AvailableDirector/Executive10+ years expFull time

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive the enterprise retention strategy and proactive programs to reduce churn and maximize LTV across segments.

Own the enterprise retention strategy, playbooks, and cross-functional governance.
Must-have: 10+ years in retention/churn roles in telecom or subscription, with scale impact.
Standout: Proven ability to shift from reactive to proactive retention, incl. save, winback, and proactive outreach.

Job Description

Drive the enterprise retention strategy and proactive programs to reduce churn and maximize LTV across segments.

Define and own the enterprise retention strategy, churn targets, and roadmap
Lead evolution from reactive save models to proactive, predictive retention programs
Identify and size churn drivers and LTV impact across segments, markets, and customer journeys
Translate insights into clear retention playbooks across: Save and cancel interactions, Winback strategies, Proactive outreach programs
Leverage data and analytics to identify churn drivers, develop targeted remediation strategies, and enable trigger-based interventions
Support Loyalty Operations (save desk) with strategy, alignment on priorities and offers, and structured feedback loops
Partner with Marketing to develop and optimize retention and winback offers and campaigns
Lead A/B testing and test-and-learn frameworks to improve performance
Establish governance and performance tracking for retention initiatives

Drive the enterprise retention strategy and proactive programs to reduce churn and maximize LTV across segments.

Define and own the enterprise retention strategy, churn targets, and roadmap
Lead evolution from reactive save models to proactive, predictive retention programs
Identify and size churn drivers and LTV impact across segments, markets, and customer journeys
Translate insights into clear retention playbooks across: Save and cancel interactions, Winback strategies, Proactive outreach programs
Leverage data and analytics to identify churn drivers, develop targeted remediation strategies, and enable trigger-based interventions
Support Loyalty Operations (save desk) with strategy, alignment on priorities and offers, and structured feedback loops
Partner with Marketing to develop and optimize retention and winback offers and campaigns
Lead A/B testing and test-and-learn frameworks to improve performance
Establish governance and performance tracking for retention initiatives