Responsibilities

• Own the integrated project roadmap, milestones, dependencies, and governance across active initiatives.
• Lead weekly project review, bringing cross-functional partners together to align on status, readiness, and priorities.
• Manage project plans and timelines, tracking progress, mitigating risk, and ensuring on-time delivery of key initiatives.
• Set and maintain process standards, documentation, and project management discipline that scale as the team grows.
• Identify project risk early and build resolution plans before issues threaten a deadline.
• Own measurement and performance reporting, confirming dashboards and reporting tools have accurate, timely inputs.
• Partner with technology and analytics teams on platform enhancements and testing that support project delivery.
• Manage the intake, prioritization, and delivery of new process and technology enhancements.
• Own launch readiness for campaigns and projects, including quality assurance and final approval.
• Maintain a clear intake and tracking process so every request has a status and an owner.

Requirements

• Project Management: Proven ability to manage multiple projects, oversee cross-functional workstreams, and drive execution with precision in a fast-paced environment.
• Risk Management & Operational Readiness: Experience identifying project risk early, building resolution plans, and confirming readiness across a portfolio of initiatives.
• Process Design & Documentation: Ability to document workflows and set process standards that scale as project volume grows.
• Measurement & Reporting: Experience managing measurement processes and turning performance data into clear, project-level reporting for leadership.
• Problem-Solving Orientation: Apply a deep problem-solving orientation in a complex and matrixed stakeholder environment.
• Technical & Data Fluency: Comfortable partnering with technology and analytics teams to support project delivery and testing.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present information clearly and concisely. Ability to tell a compelling story for different audiences.
• Culture Building: Create a culture of service, set expectations, establish metrics, and hold teams accountable for exceeding customer and/or internal partner expectations.
• Development Focus: Create a culture where performance coaching and development of others are prioritized, valued, and rewarded. Model this behavior by identifying opportunities for personal development and improvement.
• Values Alignment: Consistently demonstrate the importance of behaving in accordance with Macy's values and recognize individuals and/or teams for exemplary instances of living these values every day.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage and a 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Grow your career with continuous learning and leadership development.
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement