Marketing Manager
Foundation
USA (Remote)
$65K/yr - $100K/yrIn-houseFull-timeMid level3+ years exp.
5 hrs ago
Lifecycle Marketing Specialist
Pasadena, CA (Remote)
$7K/yr – $9K/yrMid Level3+ years expContract
Posted 6 months ago
Job Summary
Drive US-side delivery of SmartPush Elite lifecycle services, coordinating merchants, strategy, and execution.
- Own the US-side delivery of SmartPush Elite for assigned merchants.
- Must-have: 3–5 years in lifecycle marketing, customer success, or services-led growth with merchant-facing delivery.
- Standout: Productized services mindset with consistent frameworks and expansion opportunities.
Job Description
Responsibilities
- Own the US-side delivery of SmartPush Elite for assigned merchants
- Lead merchant kickoff calls, lifecycle discovery, and recommendation reviews
- Define lifecycle strategy and priorities for each merchant engagement
- Translate strategy into clear, execution-ready briefs for the SmartPush execution team
- Review and QA lifecycle builds completed by the execution team
- Manage monthly service cadence and scope (30mins - 1 hour per merchant per month)
- Ensure SmartPush Elite is delivered as a productized service, not bespoke consulting
- Apply consistent frameworks and standards across merchant engagement
- Manage scope, expectations, and prioritization to prevent service creep
- Identify patterns across merchants to inform program and offering improvements
Requirements
- 3–5 years of experience in lifecycle marketing, customer success, consulting, or services-led growth roles, with comfort owning merchant-facing delivery and strategy
- Strong understanding of email marketing, lifecycle strategy, retention, and post-purchase growth
- Comfortable leading merchant-facing conversations and strategy reviews
- Highly organized and confident managing multiple accounts simultaneously
- Strong communicator who can translate strategy into clear briefs and recommendations
- Experience working cross-functionally with Product, Partnerships, or Operations teams
- Comfortable operating in a fast-paced, evolving US GTM environment
Preferred
- Experience with HubSpot or Marketo
- Experience delivering productized services or managed marketing offerings
- Experience working with global or distributed teams
SHOPLINE
Founded in 2013, SHOPLINE is a leading and rapidly growing Software-as-a-Service (SaaS) provider, empowering retailers to level up their commerce, helping them to sell, market, and operate their businesses.SHOPLINE offers comprehensive unified commerce solutions for merchants, including e-commerce, social commerce, point-of-sale, and customer relationship management suite. SHOPLINE's open architecture and thriving partner ecosystem provide cutting-edge technologies that help merchants succeed in today's competitive market. Trusted by over 600,000 merchants, SHOPLINE powers leading brands around the world.Headquartered in Singapore, SHOPLINE operates globally with a dedicated team of approximately 2,000 employees.
Salaries
Posted range
$7K/yr – $9K/yr
Taken straight from the job posting.
Marketing Specialist median pay in the United States
Most pay falls between $60K and $79K. Based on 741 salaries.
Marketing Team
Marketing Team Size
92 (10% of company)
Median Career Experience
13 years
Median Tenure
2.5 years
Traffic Signals
Monthly Visitors
124.4K
Traffic Source Mix
Search
33%
Direct
47.6%
Referral
16.4%
Social
2.1%
Paid
0.7%
Headcount Trend
Current headcount: ~945
News about SHOPLINE
Links
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