Responsibilities

• Responsible for the marketing and leasing of apartment units and for maintaining positive resident relations
• Maintain accurate knowledge of inventory in areas such as rent pricing, lease expirations, knowledge of surrounding neighborhoods and competitive available apartments
• Perform ongoing routine inspections of all vacant units throughout the turnover process to ensure the residence is ready in accordance with company standards
• List and maintain available units into company software and other available marketing outlets to ensure accurate inventory information for leasing and reporting
• Schedule appointments to meet and sign all lease paperwork, accept rental payment and complete move-in orientation
• Provide outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries
• Maintain required tenant documentation in a neat and orderly manner as directed by management
• Control delinquencies by phone and letters on a scheduled basis including sending out monthly statements
• Make regular assessment of the condition of the property and resolves maintenance and cleaning issues.
• Provide general assistance of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, making daily bank deposits and preparing daily, weekly and monthly reports as required by management

Requirements

• Associate’s degree preferred or 1 to 2 years equivalent
• Section 8/MSHDA experience
• Must have a dynamic and outgoing personality
• Superior verbal and written communication skills
• Excellent attention to detail is a must
• Proficiency in Microsoft Office
• Reliable personal transportation
• Highly organized with an aptitude for sales
• Demonstrated ability to work with a wide variety of people