Junior Account Representative

Hartford, CT (On-site)

Salary Not AvailableEntry LevelFull time

Posted 5 months ago

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Job Summary

Supports client accounts by onboarding customers, educating them on products, and updating accounts, while collaborating with senior team members to drive sales and retention. The role emphasizes professional communication, a customer-focused mindset, and the ability to thrive in a fast-paced, team-oriented environment. Benefits include paid training, performance incentives, and clear advancement into Account Management or Leadership roles.

Job Description

Responsibilities

  • Engage directly with customers to represent client brands professionally
  • Assist with customer onboarding, product education, and account updates
  • Work closely with senior representatives to support sales and retention goals
  • Maintain accurate records of customer interactions and account activity
  • Deliver a consistent, high-quality customer experience

Requirements

  • Strong verbal and written communication skills
  • Professional demeanor and customer-focused mindset
  • Ability to work in a fast-paced, team-oriented environment
  • Interest in sales, account management, or business development
  • Flexible schedule availability, including weekends as needed
  • Previous experience in sales, retail, or customer service is a plus, but not required

Benefits

  • Paid training and structured onboarding
  • Performance-based incentives and growth opportunities
  • Clear advancement path into Account Management or Leadership roles
  • Supportive, professional team environment
  • Hands-on experience working with established client brands

Headcount Trend

Current headcount: ~3