Internship – Owned Channel & Commerce (Web/Email) (Spring 2027)

Orlando, FL

Salary Not AvailableIntern/New GradSeasonal

Posted 7 weeks ago

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Job Summary

Own the hands-on execution and optimization of digital campaigns across email, web, and mobile apps while shaping the customer journey with cross-functional teamwork and clear performance discipline.

  • Campaign execution across multiple channels and guest acquisition initiatives
  • Performance analysis and reporting to surface actionable insights
  • Process documentation and cross-functional collaboration to standardize operations

Job Description

Responsibilities

  • Execution and optimization of digital marketing and customer engagement campaigns across channels which may include email, web, and mobile app.
  • Assisting with campaign setup and deployment
  • Analyzing performance
  • Documenting processes
  • Collaborating with cross-functional teams.
  • Contribute to customer journey initiatives
  • Support projects focused on guest acquisition, engagement, and conversion.

Requirements

  • In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of senior or above.
  • Minimum cumulative 2.8 GPA is required.
  • A transcript is required upon application.
  • Strong organizational and communication skills with attention to detail, basic proficiency in Excel and PowerPoint, and the ability to manage multiple priorities in a fast-paced environment.
  • Academic or project-based experience in marketing, business, communications, or data analytics, with exposure to digital marketing or customer engagement concepts (e.g., email marketing, CRM, or customer journeys).
  • Familiarity with marketing tools (e.g., Salesforce or similar platforms)
  • Basic understanding of data analysis, campaign execution, and performance reporting.

Preferred

  • Preferred majors include: Digital Marketing, Marketing, Communications, Advertising, Business Management, Hospitality, PR, or similar

Benefits

  • All internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.
  • Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
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Universal Orlando Resort

For years, we’ve been creating a legacy of unforgettable experiences for our Guests. Our Guests are immersed into the sights and sounds of some of the greatest movies and most legendary stories, and our Team Members are the ones who help make those incredible experiences come alive. Our Team Members realize that delivering world-class service is more than just an expectation... It’s The Universal Way. It’s who we are. It’s what we do. And it’s the reason we strive to be recognized as the number one entertainment destination in the world.As a part of the COMCAST NBCUniversal family, we are as committed as ever to continuing to build spectacular experiences based on the most compelling and dynamic movies, books and TV franchises in the universe. We are poised for growth and success and are focused on the future. Our Team Members not only deliver experiences of a lifetime, they create them! At Universal Orlando ResortTM, we create a balanced and rewarding work environment while encouraging individual growth and development. As a Team Member, we’ll partner with you to help identify your personal goals and provide career guidance. Best of all, it’s our philosophy to always try and promote from within first. Now, what could be more promising than that!It’s a big Universe. Where do you fit in?

Founded in 1990
Orlando, Florida, USA
13K employees (1,923 in marketing)