Responsibilities

• Assist in the digital marketing campaign processes: gather requirements, design audience segments, build marketing automation workflows, deliver communications, and report on results, all while identifying and recommending optimization opportunities.
• Work with key partners across the organization including marketing, ticket sales, corporate partnerships, premium and partnerships sales and service, season ticket membership services, and retail to manage their email and mobile app campaigns.
• Assist in customer journey mapping and design of marketing automation campaigns.
• Build and edit emails, landing pages, and other digital assets with HTML, CSS or the Adobe Creative Suite, when needed.
• Assist with creation of reports for measuring campaign performance.
• Produce accurate process documentation to support ongoing program optimization efforts.
• Perform other duties as assigned or apparent.

Requirements

• Comfortable working with disparate requests from numerous clients on various timelines to schedule digital campaign production and communications, optimized for business results.
• Attention to detail, creativity, teamwork, problem-solving, desire to learn new technologies, communication skills.
• Experience with assembling, executing, and reporting on multi-channel campaigns is preferred.
• Proven experience with the following platforms: Braze, Eloqua, Adobe Creative Suite, Microsoft Office and/or Movable Ink.
• Sports/entertainment/travel industry experience preferred (B2C).
• Proficient in Microsoft Applications including Word, Excel, and PowerPoint preferred. Basic knowledge of the Adobe Creative Suite.

Nice To Have

• Organized and detail oriented.