IH Marketing Manager in Training

Responsibilities

• The In-House Marketing Manager in Training is responsible for assisting in the day-to-day activities of the In-House Marketing Department. Must be able to drive production for all In-House Marketing Programs (owners, samplers, renters and exchangers, Owner BB Team, Pre-Arrival Team, Etc.). Also responsible for ensuring compliance with established policies, procedures and systems.
• Recruit, train, and develop staff. Conduct performance appraisals, counseling, and coaching sessions.
• Manage representative performance standards and penetration.
• Maintain site penetration above approved levels without generating guest complaints.
• Maintain gifting cost below approved or budgeted levels.
• Hold weekly meetings with all associates to address procedures, policies, issues and programs.
• Ensure weekly In-House reports are submitted to In-House Manager/ADOM by set deadline.
• Maintain 100% Owner/Guest satisfaction by ensuring guests concerns are heard and needs are met.
• Manage In-House Marketing Team personnel. This includes ensuring daily, weekly, and monthly reporting is accurate from both Concierge and TSW from a financial standpoint.

Requirements

• Newly graduated college student or someone a couple years out of college with some job experience.
• Someone with industry experience in sales or marketing but has not held a manager or supervisor role just yet. Customer service another great work platform for program.
• Outgoing, energetic, personable individual with people skills and the ability to be quick on their feet with thoughts and words.
• Someone with the team concept, college athletes or competitors.
• Relocatable individuals with a desire to inspire and motivate.
• Must be willing to relocate within 8-12 months.