Hospital Liaison Silver Spring Market

Silver Spring, MD (On-site)

$0K/yr – $0K/yrMid Level3+ years expFull time

Posted 2 months ago

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Job Summary

Own the referral and admissions coordination in a multi-facility market, driving timely assessments, bed management, and cross-team alignment to meet census and quality-mix goals.

  • Admissions and census governance: own referrals, room/bed needs, and staff updates to support facility targets.
  • Stakeholder collaboration: align with Directors of Nursing, Business Office, discharge planners, and marketing for smooth transitions.
  • Compliance and process: maintain regulatory knowledge and timely assessments within a 30 minute goal, plus payer mix awareness and formal updates to leadership.

Job Description

Own referral and admissions coordination across multiple facilities to hit census and quality mix targets, with emphasis on timely assessments, bed management, and stakeholder alignment.

  • Responsibilities: Generate referrals to selected facilities to support census and quality mix goals.
  • Responsibilities: Assist in building a relationship with facility and referral sources.
  • Responsibilities: Respond timely to inquiry calls from hospital discharge planners and other referral sources.
  • Responsibilities: Conduct patient assessments in a timely manner after a referral is given by a hospital discharge planner, case manager, social worker, physician, or family member.
  • Responsibilities: Assist as needed with pre-admission care planning.
  • Responsibilities: Work with facility staff to understand census and quality mix goals and referral process expectations.
  • Responsibilities: Understand census, quality mix and bed management needs of all facilities in assigned market.
  • Responsibilities: Provide daily updates to the Admission & Marketing Directors regarding referral and admissions activities.
  • Responsibilities: Maintain a close working relationship with the Directors of Nursing and the Business Office Managers to ensure appropriate and efficient decisions about prospective admissions.
  • Responsibilities: Make admissions recommendations to facility management.
  • Requirements: Three (3) or more years of experience in long-term care or related industry.
  • Requirements: One (1) to two (2) years sales and/or marketing experience a plus and case management experience preferred.
  • Requirements: Must understand long-term care business, including census and quality mix goals and referral expectations.
  • Requirements: Effective verbal and written English communication skills.
  • Requirements: Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
  • Requirements: Highest level of professionalism with the ability to maintain confidentiality.
  • Requirements: Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
  • Requirements: Customer service oriented with the ability to work well under pressure.
  • Requirements: Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
  • Requirements: Strong analytical and problem solving skills.
  • Nice_to_have: Nursing background preferred.
  • Benefits: 401k
  • Benefits: health, life, vision, and dental insurance
  • Benefits: PTO
  • Benefits: flexible schedule
  • Benefits: overtime pay
  • Benefits: DailyPay
  • Benefits: premium holiday pay
  • Benefits: disability insurance
  • Benefits: wellness plans
  • Benefits: sign-on bonus for full-time nursing employees
    ENGAGE HEALTHCARE logo

    ENGAGE HEALTHCARE

    Engage Healthcare provides nursing and care staff to the independent healthcare sector. With over 30 years of combined healthcare recruitment experience our teams are well placed to support clients and candidates alike.We are passionate about quality and aim to deliver the very best to clients whilst making the candidate experience as seamless as possible. Our aim is to build lasting relationships and deliver results time and time again

    Founded in 2020
    Basingstoke, England, GBR
    8 employees

    Traffic Signals

    Monthly Visitors
    664
    Traffic Source Mix
    Search
    43.2%
    Direct
    35.7%
    Referral
    13.7%
    Social
    4.5%
    Paid
    1.4%

    Headcount Trend

    Current headcount: ~9