Responsibilities

• Educate eligible TRICARE beneficiaries on US Family Health Plan and other available TRICARE options through group presentations, one-on-one meetings, and virtual engagements.
• Identify and engage potential members through outreach efforts, including military installations, retiree organizations, community events, and other relevant locations.
• Participate in marketing events such as health fairs, sponsored activities, and military community gatherings to promote awareness and drive enrollment.
• Develop and maintain strong relationships with internal teams and external stakeholders, including military organizations, veteran groups, and healthcare providers.
• Conduct follow-ups with prospective enrollees via phone, email, and in-person meetings to ensure a smooth transition into the plan.
• Achieve and exceed established enrollment targets through proactive outreach and engagement strategies.
• Maintain a comprehensive understanding of TRICARE policies, eligibility requirements, and enrollment processes to effectively assist beneficiaries.

Requirements

• 2-3 years’ experience in managed healthcare marketing & sales preferred.
• Excellent interpersonal and customer service skills.
• Knowledge of TRICARE programs and the Military Health System.
• Ability to meet and exceed established enrollment goals/quota.
• Prior Military Experience – Preferred.
• Prior Military Recruiting Experience – Preferred.
• Bachelors (BA/BS) - Required
• Driver's License – Required
• CaC – Must be able to possess favorably adjudicated tier 1 security investigation clearance.
• Microsoft Word, Excel, PowerPoint

Preferred

• Prior Military Experience – Preferred
• Prior Military Recruiting Experience – Preferred
• Licensed Health Insurance Agent - Preferred
• CaC – Must be able to possess favorably adjudicated tier 1 security investigation clearance.

Benefits

• SVCMC provides a robust benefits package that includes medical coverage through UnitedHealthcare/Oxford with no deductible for in-network services. Employees also receive vision coverage through UnitedHealthcare Vision and dental benefits through MetLife. Basic life and disability insurance are automatically provided at no cost. All employees are eligible for commuter benefits, tuition reimbursement, and a 401(k) retirement plan with an immediate employer match that is fully vested from day one. SVCMC also offers a generous time off package, which includes vacation, 10 paid holidays, and 3 personal days. Additionally, employees have access to a comprehensive Employee Assistance Program and exclusive discounts through Working Advantage.
• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance