Responsibilities

• You are the internal subject matter expert and narrative lead on each project.
• This is a client facing role where you develop and own the story end-to-end — from needs assessment, pre-script writing, pre-production, on set interviews, through post production and editing.
• You are responsible for shaping the narrative before the shoot, directing and adapting it in real time during interviews, and ensuring the story comes together clearly and accurately in the final edit.
• Approximately 60% of this role focuses on clinician-facing content and 40% on patient-centered storytelling.
• Listen to clients explain their business problem and learn as much as you can about the medical innovation and disease states they support.
• Learn from clinicians who explain how they use the innovation, which features and benefits matter to them, and how it benefits patients.
• Interview patients with compassion and understanding of their unique situations.
• Speak and write in a way that earns respect and understanding from clinicians as well as be able to switch gears/tov into patient-facing storytelling, depending on the audience.
• This role requires ownership across the full storytelling lifecycle: Learn Fast, Go Deep; Discovery & Client Partnership; Shape the Story Concept Before Production; Lead Interviews On Set; Create the Narrative.

Requirements

• Experience working in healthcare, medtech, pharma, or clinical environments.
• Proven ability to learn complex topics fast and explain them succinctly.
• Strong writing + storytelling ability.
• Experience interviewing patients and clinicians.
• Meticulous communication and thinking—able to operate in highly regulated environments where precision, accuracy, and professionalism are non-negotiable.
• High attention to detail.
• Willingness to travel.
• Must work PST/MST hours.

Preferred

• Bonus Points: Experience navigating legal, medical or compliance guidelines in regulated content environments.