Responsibilities

• Launch Markets: Lead strategy and execution to ensure new markets reach 250 active units within six months while maintaining quality.
• Build Playbooks: Design and improve systems and processes for market scalability.
• Grow Ecosystems: Establish partnerships with brokers, lenders, contractors, and other vendors.
• Drive Referrals: Create referral engines for organic growth.
• Improve Outcomes: Collaborate with various teams to enhance occupancy, NPS, move-in quality, and host success.
• Analyze Performance: Use data to evaluate performance and optimize markets.
• Lead Teams: Hire, coach, and develop Market Account Executives and ecosystem leaders.
• Test & Learn: Conduct experiments to improve market entry and scaling processes.

Requirements

• Market Leadership: 10+ years leading marketplace, growth, partnerships, or operations teams.
• Launch Experience: Proven success in launching or scaling new markets.
• Partnership Expertise: Experience building vendor or partner ecosystems.
• Growth Mindset: Success in improving customer experience and organic growth drivers.
• Systems Thinking: Ability to design scalable operating models.
• Analytical Skills: Comfort with metrics like CAC, LTV, occupancy, and NPS.
• People Leadership: Experience building and leading high-performing teams.
• Executive Influence: Strong communication skills to align executives and partners.

Benefits

• Fully remote position
• Competitive equity incentive plan and company-wide bonus opportunity
• National medical, dental, and vision healthcare plans
• Company-provided life insurance policy
• Optional accidental insurances, FSA, and DCFSA benefits
• Unlimited paid-time off with 11 company-observed holidays
• 12 weeks of paid time off for both birth and non-birth parents
• 401(k) plan
• Additional Note: Although listed as Atlanta, Georgia, the position is fully remote.