Head of Client / Channel Marketing

New York City, NY (Hybrid)

$137K/yr – $240K/yrSenior Level15+ years expFull time

Posted 12 hrs ago

Job Summary

Own and lead the development and execution of multi-channel client marketing programs across institutional, wealth, and intermediary segments, driving engagement, pipeline, and strategic alignment with business goals.

  • Lead strategic planning and execution of annual client marketing plans by channel and sub-segment
  • Oversee campaigns, nurture programs, messaging, and sales enablement to improve MQL/SQL performance
  • Guide analytics, optimization, and cross-partner collaboration to accelerate growth

Job Description

Responsibilities

  • Strategic Planning and Execution: Lead the development and execution of annual client marketing plans by channel—global institutional, consultants, wealth, and intermediary—by sub-segment, including pension, DC, foundation and endowment, wirehouse, and RIA, and at the firm level as appropriate. Plans should translate business priorities into channel-specific programs, events, content, and integrated campaign efforts.
  • Campaign Development and Management: Partner with the Head of Integrated Campaign Strategy to shape, develop, and execute client-focused marketing campaigns, ensuring they remain on strategy, on message, on budget, and delivered on time.
  • Lead scoring and automated nurture campaigns: Oversee execution of programs designed to drive MQL delivery and SQL conversion, including ownership of sales engagement processes, MQL feedback meetings, reporting, and optimization strategies.
  • Messaging Strategy: Define and guide differentiated messaging strategies grounded in deep client-segment knowledge to resonate with target audiences, sharpen relevance, and drive engagement.
  • Sales Enablement: Guide team members in developing effective sales enablement tactics informed by deep segment expertise, technical investment knowledge, and practical understanding of sales requirements and client decision journeys.
  • Custom Content Development: Lead partnership on the development of custom content that drives engagement with institutions, consultants, and advisors by positioning Northern Trust Asset Management investment capabilities and subject matter expert thought leaders with clarity and commercial relevance.
  • Event Strategy: Ensure product and content strategy are integrated across pre-event, post-event, and experiential-event marketing to create a custom audience experience and a cohesive client journey that reinforces priority capability and campaign goals.
  • Campaign Analysis and Optimization: Lead participation in campaign performance analysis, identify opportunities to improve effectiveness, and make data-driven recommendations based on client-segment nuances. Report results to business partners to increase awareness, accountability, and participation.
  • Internal Client/Partner Relationship Management, Collaboration, and Communication: Build and steward strategic relationships with critical business partners to ensure marketing strategies are aligned with business goals, responsive to client needs, and grounded in a client-centric approach.
  • Cross-partner Communications: Establish and maintain an effective communication cadence that ensures transparency, alignment, and ongoing strategy implementation and optimization across partners.

Requirements

  • 15+ years of progressive asset management marketing experience in channel or client marketing required, with demonstrated ability to lead strategy while driving high-quality execution.
  • Deep understanding of institutional, wealth, and intermediary client segments and firms, including their unique nuances, buying psychology, commercial priorities, and sales requirements/cycles.
  • Demonstrated ability to execute technical writing and craft nuanced, audience-specific messaging for institutions and financial advisors that communicates compelling, differentiated benefits informed by custom audience needs.
  • Ability to lead campaign-specific narrative development, including deep experience defining the messaging house, ideating campaign hooks, writing compelling headlines, and integrating and refining that messaging across campaign assets such as ads, landing pages, email, and social.
  • Strong technical investment knowledge and executive judgment, with the ability to translate difficult or complex investment concepts into practical, applicable content and messaging.
  • Exceptional interpersonal skills with the credibility and judgment to influence senior stakeholders on marketing strategy and best practices. Demonstrated experience collaborating with senior stakeholders across investment, sales, and product teams.
  • Demonstrated ability to manage multiple priorities, projects, stakeholders, and competing objectives while leading through transformation with confidence and operational discipline.
  • Strong understanding of U.S. and international regulatory requirements and regulations, with the judgment to operate effectively in a highly regulated asset management environment.

Benefits

  • Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
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Northern Trust

3.8 Glassdoor

As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity.A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence.Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across five core business units:Wealth ManagementAsset ManagementAsset ServicingTechnologyCorporate FunctionsJoin a Team That’s Made for GreaterAt Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you.As of December 31 2024, Northern Trust had: $16.8trillion assets under custody/administration $13.3trillion in assets under custody $1.6trillion in assets under management $156billion in banking assetsStay connected with us:NT Careers Facebook - https://www.facebook.com/ntcareers Northern Trust Instagram - https://www.instagram.com/northerntrustcompany/

Chicago, Illinois, USA
30K employees (423 in marketing)
73% recommend to a friend
85% CEO approval

Salaries

Posted range

$137K/yr – $240K/yr

Taken straight from the job posting.

See all Northern Trust salaries

Funding

Total Funding
$1.3B
Last Raise
$1.3B
Post IPO Debt, 4 months ago

Funding History

  • Nov 2025
    Post IPO Debt • $1.3B

Traffic Signals

Monthly Visitors
300.6K
Monthly Google Ads Budget
$238.9K
Traffic Source Mix
Search
35.7%
Direct
57%
Referral
5.2%
Social
0.9%
Paid
1.1%

Headcount Trend

Current headcount: ~30.5K

Recent News

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Head of Client / Channel Marketing

Northern Trust · New York City, NY · Hybrid