Responsibilities

• Own day-to-day administration, configuration, and optimization of Salesforce CRM
• Translate business requirements into scalable Salesforce solutions (objects, fields, flows, validation rules, automation)
• Build and test enhancements in sandbox environments and manage releases to production
• Design and improve GTM workflows (lead routing, pipeline stages, forecasting logic, approvals)
• Ensure data integrity, governance, and system scalability as the business grows
• Partner with RevOps, Sales, and Marketing to continuously improve system usability and adoption
• Identify gaps in current GTM systems and proactively implement improvements
• Support tooling and system integrations across the GTM tech stack
• Partner with stakeholders to standardize and scale processes across Sales and Revenue teams

Requirements

• 5–8+ years of experience in RevOps, Sales Operations, or GTM Systems roles
• Strong hands-on Salesforce Admin experience (configuration, not just reporting)
• Proven ability to build in Salesforce environments (sandbox → production)
• Deep understanding of Salesforce architecture (objects, fields, flows, permissions, automation)
• Experience managing releases using change sets or other deployment tools (CI/CD tools a plus)
• Strong problem-solving skills with the ability to translate business needs into technical solutions
• Experience building dashboards and working with BI tools (Tableau, Looker, Power BI, etc.)
• Solid understanding of GTM metrics (pipeline, conversion, ARR, forecasting), with ability to support analytics as needed
• Strong communication skills and ability to partner cross-functionally with Sales, Marketing, Finance, and leadership