Responsibilities

• Partner with BD Strategists to shape pipeline and prioritize strategic opportunities across accounts and segments.
• Align with BD to tailor, execute, and track customer outreach and engagement plans as part of broader account planning, guiding approach and positioning.
• Attend customer meetings and identify the right SMEs to engage, acting as a senior advisor on complex or high-impact engagements.
• Own follow-through on customer engagements through RFI/RFP stages, coordinating inputs and refining solution positioning and strategy.
• Participate in strategy calls, RFI/RFP responses, and bid defense prep, contributing content and expert guidance for complex pursuits.
• Represent the business area consistently across territory and account planning, driving alignment with the go-to-market strategy.
• Collaborate with Account Development Consultants and BD to build proactive messaging for targeted customers, infusing expert insight to improve outreach.
• Increase BD fluency in RWLP/RWE and help position RWLP/RWE with customers via workshops, trainings, and tools.
• Align with operations leadership on delivery strategy and capability priorities, influencing direction with market insight.
• Coordinate with operations and Marketing to create customer-ready collateral that supports BD engagements and differentiates our positioning.

Requirements

• Bachelor’s degree required; advanced degree (MBA, MS, MPH, PharmD) preferred or equivalent experience.
• 15+ years of relevant experience in strategy, business development, solutions consulting, operations leadership, or related roles in life sciences, CRO/clinical services, or healthcare.
• Go-to-market & sales support: Demonstrated experience supporting sales pursuits, including opportunity qualification, account planning, and contributing to RFI/RFP responses and bid defenses.
• Operational acumen: Strong understanding of service delivery models and the ability to translate capabilities into customer value propositions and commercial messaging.
• Travel: Ability to travel as required for customer meetings and internal planning sessions.
• Experience in real-world evidence / real-world late phase (RWLP), FSP, Patient Services or adjacent evidence generation services.
• Background in developing GTM collateral, playbooks, and enablement content for commercial teams.
• Experience partnering with marketing and operations on positioning, messaging, and campaign development.
• Familiarity with CRM and pipeline management tools; disciplined approach to tracking pursuits and engagement activities.
• Recognized as a subject matter expert with demonstrated ability to influence senior leadership and contribute to enterprise-level strategic initiatives.

Preferred

• Advanced degree (MBA, MS, MPH, PharmD) preferred or equivalent experience.