GTM Rev Ops Process Manager

USA (Remote)

$115K/yr – $191K/yrSenior Level8+ years expPermanent

Posted 4 weeks ago

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Job Summary

Own and optimize revenue operations workflows from lead to opportunity, aligning Sales, SDRs, Marketing and Systems to remove bottlenecks and drive revenue impact.

  • Cross-functional GTM process design and rollout with clear operation plans and change management.
  • Workflow documentation and future-state design to ensure outcomes meet real business needs.
  • Partner with stakeholders to identify gaps and implement scalable, data-informed solutions.

Job Description

Responsibilities

  • Lead cross-functional initiatives focused on reducing friction, removing bottlenecks, and improving the Sales & SDR revenue generating potential.
  • Design and improve core GTM processes across lead management, routing, qualification, handoff and pipeline progression workflows.
  • Partner with Sales, SDRs, Marketing and Systems teams to identify process gaps, define business requirements, and implement scalable solutions.
  • Document current-state and future-state workflows to ensure design meets the desired outcome not just stakeholder input.
  • Support Stakeholders in “Idea to Implementation” process by prioritizing initiatives that drive true revenue impact and use existing dashboards, data trends, current process & systems to provide guidance & recommendations when needed.
  • Translate strategic initiatives into operational plans, timelines, and change management activities that support successful rollout.
  • Support systems enhancements by partnering on workflow design, ticket creation, solution UAT, release readiness, and post-launch optimization.
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Sophos

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. More information is available at www.sophos.com.

Founded in 1985
Abingdon-On-Thames, England, GBR
5.5K employees (199 in marketing)