Responsibilities

• Identify high-impact automation opportunities across Sales, Marketing and Customer Ops, recommending solutions based on feasibility, availability, security, cost, and business impact
• Identify and implement use cases that enhance sales rep productivity, generate qualified pipeline and accelerate growth
• Design and implement end-to-end workflows so the right insight or action happens at the right moment, without manual intervention.
• Build, and maintain GTM automations and workflows, including AI-powered workflows and decisioning, to reduce manual effort and improve reliability within systems including SFDC, Churn Zero, ZoomInfo Copilot, Outreach, Chorus, LinkedIn Sales Navigator, Auto-Dialer, and MEDDPICC forecasting software.
• Collaborate with Sales, Marketing and Rev Ops to support lead and account scoring, attribution, segmentation infrastructure, and lifecycle management.
• Support account-based GTM strategies through account hierarchies, enrichment, scoring, and targeting logic.
• Drive adoption and effective usage of owned GTM tools through enablement, documentation, and stakeholder partnership

Requirements

• 5+ years of experience in Business Systems, GTM Engineering, Revenue Operations, Sales Operations, or similar roles at a high-growth SaaS company.
• Automation Expertise: You have a proven track record of building and deploying automations, with significant experience using platforms like n8n.
• Passion for Technology: You can evaluate emerging AI and automation technologies and determine where they create real business leverage versus noise.
• Systems Architecture: You understand how data moves across complex systems and can design solutions that maintain data integrity and system performance.
• Problem-Solving: You are adept at identifying inefficiencies and developing creative, scalable solutions.
• Experience in a global B2B SaaS or enterprise technology environment
• Deep hands-on experience with Salesforce architecture, including complex object relationships and automation (flows, validation rules).
• Experience integrating Salesforce with marketing automation platforms (e.g., Pardot), web analytics platforms, and other GTM tooling.
• Comfortable working with webhooks, workflow automation tools, AI services, and code-like logic, even if you are not a traditional software engineer.
• Strong cross-functional collaboration skills and clear communication with technical and non-technical stakeholders.