Responsibilities

• Act as the primary hub across Sales, Marketing, CS, and Product to ensure a unified GTM strategy and consistent messaging
• Distill technical product releases into clear, actionable materials and build the AI workflows that keep them current, distributed, and effective without manual intervention
• Own the lifecycle of all external and internal enablement collateral, keeping it current and effective
• Design and lead training sessions that build product fluency and sales excellence across GTM teams
• Build and maintain the internal Knowledge Base as the organization's single source of truth and design the automation layer that keeps it updated, surfaced, and useful without anyone manually maintaining it
• Partner with Marketing to co-create messaging that moves beyond features to focus on outcomes
• Build intelligent systems that automatically capture, organize, and surface institutional knowledge as the company scales
• Identify manual, repetitive, or broken processes across GTM and redesign them as AI powered workflows
• Build and deploy automations where AI owns the full loop generation, personalization, distribution, and measurement
• Improve customer onboarding, adoption, and retention through automation and personalization
• Evaluate emerging AI tools and rapidly prototype new use cases with real business impact
• Measure results through dashboards, experimentation, and ROI analysis, making the case for what to build next