Responsibilities

• Responsible for posting on UGG owned social media accounts (Instagram, Facebook, TikTok, Twitter, Pinterest, YouTube, and emerging platforms), including mornings, nights, and weekends as needed
• Accurately add tags, links, and creative elements to posts, ensuring optimal timing and performance
• Partner with the Social Media Manager for excellence in execution
• Manage community engagement across UGG accounts, fostering brand love and positive sentiment
• Act as the connection point between the brand and the social community, interacting with talent, influencers, editorial outlets, consumers, and fans
• Participate in UGG-related conversations, answer customer inquiries, and identify trends in fan feedback and competitive strategy
• Contribute to social media reports, pulling data and adding insights
• Escalate opportunities for larger brand action
• Support social media content capture, editing, briefing, and management
• Organize and deliver content, contribute ideas to the content calendar

Requirements

• Bachelor’s degree in a related field and/or relevant internship experience
• 1-3 years of experience or internship experience within social media at a brand, editorial outlet, or agency
• Knowledge of the social media landscape and intricacies of each platform
• Eager to learn and grow within the social media industry, always seeking ways to maximize brand-community connection
• Excellent time management, organizational, planning, and project management skills
• Strong verbal, written, and presentation skills
• Ability to develop positive and productive relationships with internal and external stakeholders
• Proven relationship skills with influencers and cross-functional teams
• Problem-solver, able to work independently in a fast-paced, multi-tasking environment
• Strong computer skills, including MS Office (Outlook, Word, Excel, PowerPoint)
• Ability to travel and work nights and weekends as necessary

Preferred