Global Education Program Manager - CRM

Responsibilities

• Lead the development, maintenance, and enhancement of CRM training curricula under the direction of the Manager, Core & Diagnostic Education.
• Apply ADDIE methodology and adult learning principles to support the design and implementation of effective learning solutions.
• Create instructional design documents including storyboards, learning objectives, assessments, facilitator guides, and related development materials.
• Partner with subject matter experts and stakeholders to ensure training materials accurately reflect business, clinical, and product requirements.
• Lead curriculum development and instructional design projects from planning through implementation.
• Serve as the primary day-to-day contact for vendor partners, providing development requirements, feedback, and approvals as directed by the Manager, Core & Diagnostic Education.
• Manage project timelines, content review cycles, and deliverables to ensure development projects remain on schedule.
• Collaborate with cross-functional stakeholders to support successful execution of education initiatives and product launch activities.
• Evaluate training effectiveness through learner assessments, performance metrics, and stakeholder feedback.
• Analyze educational data to identify opportunities for improvement.

Requirements

• Bachelors Degree Instructional Design, Education, Learning Technologies, Organizational Development, Healthcare, Life Sciences, or related field or An equivalent combination of education and work experience
• Masters Degree Preferred
• Minimum 7 years
• Progressive experience in medical device education, training, instructional design, curriculum development, sales training, learning strategy, or related field Other Qualifications:
• Advanced knowledge of adult learning principles and ADDIE methodology.
• Demonstrated experience designing and managing enterprise-level training curricula.
• Experience leading cross-functional learning projects and governance initiatives.
• Strong analytical skills with experience evaluating learning effectiveness and performance outcomes.
• Experience working with instructional design vendors and external learning partners.
• Exceptional stakeholder management and communication skills. • Ability to influence without direct authority in highly matrixed organizations.

Preferred

• Cardiac Rhythm Management Experience.
• Medical device industry experience.
• Experience managing Learning Management Systems and learning technologies.
• Instructional Design certification or equivalent experience.
• Experience developing blended learning and virtual learning solutions.
• Experience leading global education initiatives across multiple regions.
• Knowledge of cardiology, electrophysiology, and CRM therapies.

Benefits

• Career development with an international company where you can grow the career you dream of .
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.