Responsibilities

• Own and build the GTM function from scratch alongside the founding team.
• Drive pipeline generation through outbound, partnerships, and inbound optimization.
• Run full-cycle sales processes — from first contact through close — targeting fast-growing software and AI-native companies.
• Define and iterate on our ICP, messaging, and sales playbook.
• Work closely with the product team to relay customer and prospect feedback that shapes the roadmap.
• Experiment rapidly across channels and tactics to find repeatable, scalable growth motions.
• Help hire and eventually build out the GTM team as we scale.

Requirements

• 1–5 years of experience in a GTM, sales, or commercial role — ideally at an early-stage B2B SaaS or AI startup.
• Strong commercial instincts: you know how to find, qualify, and close deals.
• High standards for your own work and a relentless drive to win.
• Comfortable operating with significant autonomy and zero hand-holding.
• Excellent written and verbal communication skills.
• Genuine excitement about AI and the future of customer experience.

Preferred

• Prior experience at a competitor or adjacent company in the AI support or CX automation space.
• Familiarity with selling to CX, Support, or Product teams at software companies.
• Experience as an early or founding GTM hire at a startup.

Benefits

• Comprehensive benefits package