Responsibilities

• Partner with assigned Retail locations updating planograms, completing instore projects and servicing Vendor lines we represent.
• Communicate and collaborate with managers and employees in assigned retail locations, building strong relationships, troubleshooting issues and keeping the team informed on project progress.
• Prepare and facilitate store employee product knowledge training seminars, store sales promotions, department meetings, in-store demos and contractor events.
• Partner with the Field Operations Team to coordinate, plan and execute major store resets and grand openings.
• Engage customers by answering questions, serving as a subject matter expert on our brands and products, and delivering top-tier customer service.
• Complete projects updates with a high level of accuracy and detail and report on store visits using Odoo.
• Collaborate with fellow Field Merchandising Specialists, sharing knowledge and best practices to help the team grow.
• All other duties, tasks and projects assigned by leadership.

Requirements

• HS Diploma/GED and in-store Retail and Merchandising experience required.
• This role requires 90% travel within the assigned territory, including daily store visits and overnight stays as needed. A Company Vehicle is provided for travel.
• Strong written and verbal communication skills with a focus on best-in-class customer service and building retail and vendor partnerships.
• Highly organized with strong attention to detail, time management, and analytical skills.
• Proficient in Microsoft Office Suite (Teams, Outlook, PowerPoint, Excel, etc.).
• Ability to work independently, managing tasks and priorities efficiently.
• Must be able to perform essential job functions with or without reasonable accommodation.

Benefits

• Comprehensive Health, Dental, and Vision Plans: Front Row contributes 75% to employee health premiums and 50% to dependent premiums.
• 401(k) Retirement Plan: Enjoy the benefits of a 401(k)-retirement plan with 3% company matching contribution and vesting after 1 year.
• Frontloaded Sick & Safe Time and PTO: Each year Paid Time Off and Employee Sick and Safe Time is frontloaded so you can plan for a healthy work-life balance.
• Health Savings and Flexible Spending Accounts: Access to health savings accounts (HSA) and flexible spending accounts (FSA) for managing healthcare expenses efficiently.
• Employer-Paid STD and LTD: Employer-paid short-term disability (STD) and long-term disability (LTD) coverage for financial security in case of unforeseen circumstances.