External Communications Consultant

Responsibilities

• Develop and execute proactive PR plans aligned with Conduent’s business strategy, transformation priorities and reputation objectives.
• Identify compelling storylines that demonstrate Conduent’s industry expertise, technology capabilities, innovation, client outcomes and business impact.
• Build and maintain strong relationships with business, technology, trade and industry journalists to generate meaningful earned-media coverage.
• Develop targeted media pitches, press releases, contributed articles, executive bylines, Q&As, media briefs and other external communications materials.
• Proactively identify opportunities to position Conduent and its leaders in relevant industry conversations, including business transformation, AI-enabled operations, customer experience, healthcare, financial services and public-sector services.
• Manage media outreach from story development through pitching, follow-up, interview coordination and coverage tracking.
• Evaluate media opportunities based on audience relevance, credibility, business value and potential reputational impact.
• Develop external messaging, talking points, briefing materials and interview preparation for the CEO and other senior leaders.
• Build executive thought-leadership programs, including contributed articles, speaking opportunities, interviews and relevant industry commentary.
• Translate complex business, technology and operational topics into clear, differentiated narratives for external audiences.

Requirements

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing or a related field.
• Typically 7–10+ years of experience in public relations, corporate communications, media relations or a related discipline.
• Demonstrated success generating earned media through proactive pitching and strong journalist relationships.
• Experience working with B2B, technology, business services, consulting, financial services or other complex corporate organizations.
• Exceptional writing, editing, storytelling and message-development skills.
• Experience developing executive thought leadership, media briefing materials and external communications for senior leaders.
• Strong judgment in handling sensitive issues, media inquiries and reputational risks.
• Ability to understand complex business and technology topics and translate them into clear, relevant stories.
• Strong project management skills and the ability to manage competing priorities with minimal supervision.
• Experience working with external PR agencies and cross-functional stakeholders.

Preferred

• Experience supporting a publicly traded company and understanding the coordination required among Corporate Communications, Investor Relations and Legal.
• Familiarity with crisis communications, cybersecurity issues or other sensitive corporate matters.
• Experience supporting executive visibility at industry conferences, media events and business announcements.
• Familiarity with media monitoring, coverage analytics and social listening tools.
• Experience communicating AI, digital transformation, customer experience or technology-enabled business services.
• A more proactive and consistent earned-media program tied to Conduent’s business priorities.
• Stronger relationships with relevant journalists and increased opportunities for meaningful media coverage.
• Clearer, more differentiated corporate storytelling and stronger message inclusion in priority coverage.
• Increased executive visibility through relevant interviews, thought leadership and speaking opportunities.
• Faster, more coordinated responses to media inquiries and emerging issues.

Benefits

• Remote work: Enjoy the convenience of working from home and maximize your time.
• Flexible Working Hours: Flex the times you work during the day, allowing you to balance your home life and work.
• Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit your needs and start on the first day of employment.
• Retirement Savings: We support you as you invest in your future.
• Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.