Responsibilities

• Lead the end-to-end production and execution of retail pop-ups, live events, community programming, tenant activations, sponsorship integrations, and large-scale seasonal experiences across the property.
• Lead the operationalizing of the relationship through building production timelines, maintaining meeting calendars, building and maintaining budgets and attending meetings on behalf of the SoHo team
• Partner with the client to develop and deliver an annual and seasonal programming calendar that balances tenant needs, operational realities, and budget.
• Serve as the senior production lead and primary point of contact for internal stakeholders, while acting as a key resource for brand partners, retailers, artists, agencies, vendors, and other external partners.
• Learn and understand client compliance requirements in regard to ways of working and operations on the property.
• Lead cross-functional teams of producers, coordinators, site staff, vendors, fabricators, technical partners, and event personnel as is appropriate for each type of activation.
• Translate creative and programming concepts into comprehensive production plans, including scope, timelines, budgets, and staffing.
• Oversee development of site plans, run-of-show documents, and operational requirements.
• Oversee the production of physical environments and event elements, including temporary installations, retail builds, signage, staging, scenic, lighting, AV, furniture, catering, entertainment, and digital or interactive experiences.
• Ensure all events and activations meet property standards and applicable permitting, insurance, safety, accessibility, and city or venue requirements.

Requirements

• 5+ years of experience producing large-scale live events, experiential activations, retail programming, cultural events, or community-focused experiences.
• Proven success leading complex, high-visibility programs with multiple stakeholders, overlapping timelines and significant operational requirements
• Experience working within retail, hospitality, entertainment, placemaking, or destination-focused environments is strongly preferred.
• Strong knowledge of live event production, scenic fabrication, AV, lighting, staging, entertainment, staffing, permitting, security, and site operations.
• Demonstrated expertise in budget development, financial management, vendor negotiation, contract oversight, and cost-control strategies.
• Exceptional project management, organizational, leadership, and communication skills, with the ability to lead project teams and build trust across clients, tenants, vendors, community partners, and internal stakeholders.
• A strong instinct for guest experience, with the ability to balance creative ambition, audience needs, safety, accessibility, and operational realities.
• Flexibility to work evenings, weekends, holidays, and non-traditional hours based on the event and programming calendar.
• Ideally located in the NYC metro area.

Benefits

• Competitive compensation.
• Comprehensive benefits including medical, vision, dental, and wellness programs.
• Generous PTO, including vacation, holidays, and wellness days.
• Professional growth opportunities in a dynamic, creative environment.
• A collaborative, inclusive workplace that values people as much as the work we create.
• Certain employee benefits are only applicable to full-time employees.