Engagement Lead

Responsibilities

• Lead the day-to-day delivery of healthcare communications programs, building strong client relationships and providing confident strategic counsel.
• Take ownership of account priorities, timelines and delivery, anticipating client needs and ensuring consistently high-quality work.
• Develop and shape integrated communications programs across corporate storytelling, earned media, executive visibility and thought leadership.
• Lead and support account teams while remaining hands-on across program delivery.
• Counsel clients who may be newer to PR, earned media or the U.S. communications landscape, helping them understand recommendations and navigate different approaches with confidence.
• Support communications around medical meetings, corporate milestones, research initiatives and other high-profile moments.
• Maintain strong commercial awareness across scopes, budgets, hours and resourcing.
• Identify opportunities to strengthen client relationships, expand programs and contribute to new business.

Requirements

• Strong healthcare communications agency experience, ideally spanning PR and/or corporate communications.
• Experience working with pharmaceutical, biotech or broader life sciences clients.
• A proven track record of building trusted client relationships and managing complex communications programs.
• Strong strategic judgment with the ability to turn complex challenges into clear recommendations.
• Confident working with senior client stakeholders and providing direct, thoughtful counsel.
• Excellent written and verbal communication skills with strong attention to detail.
• A hands-on, collaborative approach with the ability to lead and motivate account teams.
• Strong commercial awareness, with experience managing account scopes, budgets and resources.
• Curiosity, optimism and energy, with strong executive presence and the ability to build trust quickly.

Benefits

• Paid time off when you need it most: 20+ days PTO, 10 holidays, Sabbatical, bereavement & compassion leave, parental leave, civic duty, volunteer time and year-end office closure.
• Unlimited access to LinkedIn Learning, internal webinars through JPA’s Elevate Institute, tuition reimbursement, paid professional development, and paid learning and development time.
• An impressive and comprehensive benefits package that supports your family’s physical, mental and financial well-being.
• Competitive pay and opportunities to advance. You may also be eligible for performance-based bonuses. We review compensation annually and evaluate readiness for promotions every quarter.