Community Growth Associate

Responsibilities

• Achieve individual and team goals for qualified briefs scheduled and expansion opportunities created, on a monthly and quarterly basis.
• Run a consistent outreach process across member accounts in your Practice, so every new contact has a relevant, valuable first touchpoint with Assemble.
• Manage a high volume of emails, calls, and LinkedIn outreach across a large, rolling pipeline of member accounts.
• Research and map each member account to find new executives, functions, and teams, and uncover whitespace for seat, Board, and Council expansion.
• Schedule qualified conversations for the Director of Community Growth and the Membership team, handing over clear context before each one.
• Maintain comprehensive knowledge of Assemble's communities, Boards, Councils, summits, and network.
• Work cross-functionally with other teams on projects and strategy that drive account growth.
• Use CRM data, member feedback, and results to refine targeting, messaging, and outreach playbooks, always looking for ways to make the team more efficient and effective.

Requirements

• 1–2 years in membership, account coordination, customer success, business development, or a similar client-facing role, with a track record of meeting or exceeding goals.
• Relationship-builder who can balance advocating for both Assemble and the member, and who engages and influences executives up to the C-level with confidence.
• Excellent written and verbal communication skills, especially when reaching out to senior executives.
• Comfortable owning KPIs and following detailed operating procedures, including keeping CRM records accurate, in a fast-paced, ever-evolving environment.
• Curious researcher and creative problem solver who enjoys figuring out how organizations are structured.

Benefits

• A competitive compensation package
• A remote work model – providing you the flexibility to work from home
• A Flexible Paid Time Off Policy, 12 paid company holidays, and Summer Hours to help you recharge
• Comprehensive group benefits including health, dental, and flexible spending accounts to support your well-being
• Occasional opportunities to travel and experience our events in person
• Real room to grow your career in a high-growth environment where your contributions matter