Responsibilities

• Build, schedule, test, and deploy marketing email campaigns across multiple brands.
• Create promotional, seasonal, lifecycle, membership, and customer reactivation campaigns.
• Produce approximately 100–120 emails per month
• Ensure all campaigns are accurately scheduled and delivered according to marketing calendars.
• Perform quality assurance checks to verify accuracy, links, audience selection, and branding consistency.
• Maintain email production best practices and documentation.
• Write compelling customer-facing email content designed to generate bookings, increase engagement, and support customer retention.
• Adapt messaging for multiple brands while maintaining each brand's unique voice.
• Collaborate with marketing team members to align content with business objectives and campaign goals.
• Work within customer databases and ServiceTitan to identify target audiences and create email distribution lists.

Requirements

• 2+ years of experience in email marketing, marketing coordination, communications, or customer marketing.
• Hands-on experience building and scheduling campaigns in a marketing automation platform
• Experience tracking and reporting campaign performance
• Exceptional attention to detail.
• Experience managing customer data and audience segmentation.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong organizational and time management skills.
• Proficient in Microsoft Office applications. Preferred experience in Service Titan or a similar CRM/marketing platform.