Email Marketing Manager

National Harbor, MD (Hybrid)

$90K/yr – $115K/yrMid Level3+ years expFull time

Posted 4 weeks ago

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Job Summary

Own email nurture and multi-channel orchestration for a B2B SaaS platform, turning buying-committee complexity into scalable flows that move leads from education to procurement with HubSpot as the engine.

  • Own email strategy, program architecture, and calendar across persona-based nurture tracks and trigger workflows.
  • Coordinate with RevOps and multi-channel touchpoints (LinkedIn, webinars, content syndication, events) to drive aligned demand and lifecycle engagement.

Job Description

Responsibilities

  • Own Cloudforce’s email marketing strategy and annual email program plan, aligned to demand generation goals, buying committee personas, campaign priorities, and customer lifecycle stages.
  • Design the email program architecture, including nurture tracks, trigger sequences, campaign sends, post-event follow-up, webinar follow-up, re-engagement, and customer communications.
  • Maintain the email calendar to coordinate outbound activity across campaigns and audiences, balancing consistent engagement with audience fatigue prevention.
  • Define how email works with LinkedIn campaigns, sponsored webinars, content syndication, events, and sales outreach to create a coordinated multi-channel buyer experience.
  • Own list segmentation strategy so emails reach the right audience, at the right stage, with the right message.
  • HubSpot Email Program Management
  • Own email execution in HubSpot Marketing Hub, including email build, list management, workflow configuration, send scheduling, QA, and performance reporting.
  • Build and maintain nurture workflows organized by persona, buying role, institution type, campaign, and engagement history.
  • Build trigger-based workflows, including MQA notifications, content download follow-up, post-webinar nurture, demo request confirmation and prep, post-event follow-up, and dormant-contact re-engagement.
  • Manage the HubSpot email template library, ensuring templates are on-brand, mobile-optimized, and easy for the marketing team to use.

Requirements

  • 3–5 years of email marketing experience in B2B SaaS, enterprise technology, or a comparable complex B2B environment
  • Strong HubSpot Marketing Hub experience, including workflow creation, segmentation, list management, trigger-based enrollment, email build, and performance reporting
  • Demonstrated experience building nurture programs for multiple personas, buying stages, or audience segments — not just one-off campaign sends
  • Strong email copywriting skills, including subject lines, preview text, body copy, and conversion-oriented CTAs
  • Experience running structured A/B tests and using results to improve performance
  • Working knowledge of CAN-SPAM, GDPR, suppression management, unsubscribe processing, and opt-in documentation
  • Strong analytical skills and the ability to turn performance data into practical recommendations

Preferred

  • Experience supporting account-based marketing or buying committee motions with multiple stakeholders at the same account
  • Familiarity with higher education, healthcare, state and local government, or other regulated markets
  • Experience with HubSpot ABM tools, account-level engagement scoring, buying role assignment, or account-based reporting
  • Experience using generative AI or content development agents to support email production, testing, or optimization
  • Experience managing email deliverability, sender reputation, bounce rates, and inbox placement

Benefits

  • The Essentials
  • Medical, dental, life, and short-term disability insurance covered at 100% of the premium for employees and 50% for dependents
  • Paid parental leave, including adoption and foster care placement
  • PTO that grows with you — starting at 15 days, scaling to 20, then 25, plus incentive opportunities to earn even more
  • 9 company holidays + 2 floating holidays to use however you need them
  • 401K savings plan and education reimbursement to invest in your future
  • Friday lunch on us — every week, no exceptions
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Cloudforce

The leading force in the Microsoft cloud, Cloudforce creates, migrates, and maintains custom cloud solutions for businesses and government. In every engagement, Cloudforce serves as a trusted partner to help clients define and refine their technology needs. Cloudforce then crafts and deploys accessible, scalable, and secure solutions to help clients manage and grow their business in efficient and innovative new ways.Cloudforce staff live and breathe the Microsoft cloud, and provide every customer with the best technology strategy for their organization’s goals and challenges. Cloudforce prizes every business relationship as a new opportunity to connect, collaborate, and help enrich lives—across businesses, across communities, and beyond.

Founded in 2010
Oxon Hill, Maryland, USA
97 employees (4 in marketing)