Responsibilities

• Own the end-to-end build of email campaigns in Klaviyo, including template design, segmentation, A/B testing, scheduling, and post-send performance analysis.
• Help maintain and update ticketing backend platforms (such as Universe, Eventbrite, etc.) including link creation, promo code creation, and support ticket marketing initiatives.
• Create and implement UTM links for campaign tracking and performance analysis.
• Coordinate cross-functional communications between internal teams, vendors, and partners.
• Build and track tasks for our graphic design team using project management applications
• Update the company website
• Conduct online research to support marketing strategy and outreach.
• Assist with and create reports at the completion of events
• Manage administrative tasks to support marketing planning, reporting, and organization.
• Work independently on assigned tasks while collaborating effectively with a broader team.

Requirements

• 3-5 years professional working experience in marketing or event marketing.
• Demonstrated ability to manage high-volume email execution (20-30 campaigns/month) in Klaviyo or a comparable ESP (Marketo, HubSpot, etc.), including segmentation, performance reporting, and brand consistency.
• Hands-on ticketing operations experience in Universe, Eventbrite, or similar, including event builds, promo code structures, embed configurations, and sales reporting
• Experience creating and implementing UTM links
• Proficiency with Google Workspace, Wordpress, Slack, Canva, Bitly, project management applications (Notion or Asana)
• Bonus: HTML email editing or Klaviyo flows/automation, or multi-market campaign management

Preferred

• Bonus: HTML email editing or Klaviyo flows/automation, or multi-market campaign management
• Bonus: Familiarity with the art and events industry, as well as a passion for creative industries.